It was an absolute pleasure hosting you! It almost never did. Hospitality Advisor. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Room Service fee is charged at USD 10 per room and service, from January 1, 2022 (stay date) the charge will be USD 15 per room and service. Regina Nez. Kenia Rodriguez You're getting the lowest possible rate We Promise Opens in a new window. Save on your reservation by booking with our discount rates at, Grand Palladium White Sand Resort & Spa - All Inclusive in Mexico, Carretera Chetumal-Puerto Jurez Km. Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Every day they welcomed you with a huge smile, and eventually, it was like saying 'buenos dias' to an aunty, not a front of house. Rules about all-inclusiveness were also vague. Kenia Rodriguez The beach before the water level is pristine, but once you enter the water you regret it, even with sea-faring shoes equipped. Day by day we work to turn customers into fans and it is satisfying to know that you have received such good attention from Maria in our themed restaurant "Portofino". More, 4-star beachfront property near Half Moon Bay. Kids stay free! Close to a lot of excursions. Available in all rooms: I can't think of one thing I didn't like! Kind regards, Thank you again for your recommendations. into, which is probably my inner 16 year old showing his true colours. Hotels near Grand Palladium White Sand Resort & Spa, Grand Palladium White Sand Resort & Spa Rooms, Grand Palladium White Sand Resort & Spa Pool. We are delighted to know that the gastronomic offer of our themed restaurant "La Lola" fascinated you and that Hector's service was unparalleled. Rooms open to furnished balconies. Best regards. 4.

We wish wed booked this earlier in our stay. On average, a waitress would ask you for a drink at your bedside once a day, or some days there would be no drinks without you going for a swim. Thank you for staying at Grand Palladium White Sand Resort & Spa, and for taking the time to share your experience.

The resort is very family oriented but they do have an adult pool that closes later. Internet , food at restaurants , hot food at buffets , tv programming , check in had long line took awhile shouldn't happen. Food mediocre at best , two days we had to ask for face cloths , tv should have more American channels in English some of the wooden walkways were in disrepair , very dangerous when railings on walkway bridge rotten , a lot of walking to and from restaurants food cold a lot of times, money better spent on a cruise ! It was perfectly cooked, with perfect flavour balance and perfectly presented. Thanks again for your time and for the affection expressed in your thanks to our staff, we hope to continue sharing many special moments with you. Posted by Mark, from Gilbert on Mar 7, 2022, Mar 8, 2022

Please note that all Special Requests are subject to availability and additional charges may apply. As far as the sections, the Kantenah/Colonial main pool and beach had more going on as far as more people there, a kids pool/activity section, beach volleyball, etc. Guests under 18 years old are not allowed in the spa. Please fix the following errors to continue: "It was the best resort we have ever stayed at, everyone was nice! Her room was very comfortable clean our house keepers world very nice. Review collected in partnership with this hotel, There are more places to choose from in the, grand palladium white sand hotel akumal, grand palladium white sand resort and spa, grand palladium white sand resort & spa, palladium white sands, grand palladium white sands resort. All material herein 1998-2018 priceline.com LLC, all rights reserved. This may not be a comprehensive list. By the afternoon, it was evident that the animation team had done their bit for the day, and disappeared. A few things they could do better, Internet terrible then they want to charge you $15.00 a day for faster internet outrageous ! Secondly, this review is going to be very in depth, so if you are looking for a 2 minute skim, keep scrolling. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do to better meet our guests expectations. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). We recommend calling ahead to confirm details. A nightly turndown service is provided and housekeeping is offered daily. This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. For our entire team it is and always will be a pleasure to serve you with whatever you need. Yes, free parking is available to guests. Waiter Daniel was fantastic here as well. We tried the prawns, cod, octopus, croquetas and veal. Best regards. Be prepared to WALK. Hospitality SR Advisor, Posted by a verified traveler on Jun 21, 2021, Jun 22, 2021 Other than massive size (you can get lost), every aspect was superb. I did not like the buffet food a few times it had a metallic after taste

Sports complex: Football pitches, as mentioned before, were pristine.

It will not and you will be staring at mangroves your entire trip. Posted by Ramon, from Odessa on Jul 21, 2022, Jul 21, 2022 After only few days she knows what we like and take and she even bring our orders before we ask. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Poseidon Faultless food. We are very happy to know that you were able to visit all our resort, in more relaxed areas and others a little more crowded, but always with the best service attitude for all our guests. On behalf of the staff and management of Grand Palladium White Sand Resort & Spa, we would like to thank you for choosing us for your vacation. There was always a person ready on the desk to hand out the equipment. Great service; tasty food and a nice quiet dining experience. priceline.com is part of Booking Holdings, the world leader in online travel & related services. Block 56 overlooks pool, not sure if you can pre-book this though? We hope this was your first and many more stays with us.

The property offers a wide range of amenities and perks to ensure you have a great time. Beautiful resort.

First of all the hotel is massive with 4 different sections (Kantenah, Colonial, White Sands, Riviera). All sales final. Italian restaurant is so good and service is excellent. David Calvo, Posted by Eric, from San Antonio, Tx on Nov 29, 2014, Jan 16, 2017 The food service hours are also very inconvenient for someone on vacation, and there is a room delivery charge for room service. All the disjointedness was lost: everyone had one clear job, and I believe if I had taken my holiday from 26 July onwards, I would have never been stuck for entertainment from the animation team.

It has been and always will be a pleasure to welcome you at home. Regina Nez. The food was really good. Claim your listing for free to respond to reviews, update your profile and much more. palladium At 4.30, I would rely upon the unpredictable pool wifi to give me some entertainment, before preparing for potentially my favourite part of the day. The grounds were well maintained, our room always met my expectation, clean and always restocked. Please check you have entered your email address correctly. Enjoy the umbrellas and sun loungers for a relaxing day at the beach.

Lizeth Arratia

The bar staff there, from memory Roger in particular, were second to none. We look forward to welcoming you again in the near future. Business-friendly amenities include desks, safes, and phones. It was a solid meal, but not even in the same league as the aforementioned places. palladium bungalow Hospitality Manager, Posted by a verified traveler on Apr 14, 2017, Apr 17, 2017 Thank you for sharing your review about your stay at Grand Palladium White Sand Resort & Spa. All the drivers who was associated with our state in Mexico to and from the airport drivers on the grounds and two exertions were very nice and helpful. resort palladium sand spa grand akumal tripadvisor photo0 He simply cannot be faulted. Kantenah and Colonial are closer to the sandy beach and White Sands and Riviera closer to rocky beach but are just a short walk through the beautifully landscaped resort. I would spend at least 2 hours in here every night, laughing for at least 1 hour of it, at the hands of Diego's greatness. This property accepts Visa, Mastercard, American Express, and cash. A private beach, a full-service spa, and 6 outdoor pools are all featured at this all-inclusive property. palladium sands spa resort grand Restaurants are on different sides of the resort and buggy shuttles only circulate around certain areas and only every 10 minutes.

The other side was more laid back with more people just lounging at the pool or beach. Children pay 50 percent. Hospitality Advisor.

Tripadvisor performs checks on reviews. Activities and facilities/equipmentAll non-motorized water sports are included. Outdoor shower was lovely. They were lots of mosquitoes by the mangroves, and miscellaneous trash along the pathways is outside. Dear Almijaras, We appreciate your good rating and comments about your recent visit to Grand Palladium White Sand Resort & Spa. Your dates seem to be a bit off. Brenda Basilio GIFT Advisor, Maria is very friendly and efficient. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Weve been to other portofino restaurant but the one at grand palladium riviera Maya is excellent and our service Maria is very polite and efficient, Dear MamaMia0731, Thank you very much for your comments about your stay at Grand Palladium White Sand Resort & Spa. My son can be picky but he ate everything. You'll be 4.4 mi (7.1 km) from Akumal Beach with a stay at this Kantenah property. Best regards. If there is anything else that we can do for you, please do not hesitate to contact us. The additional charge will be 70 USD including tax per person.

We hope you will visit us again very soon. Located in Xpu Ha, Grand Palladium White Sand Resort & Spa - All Incl is a perfect starting point from which to explore Tulum. Registered guests are the only ones allowed to be in guestrooms. We took it on the last day and it was great but all of us thought it would have been better early on so we could get to know the resort better since it is do large. 6th stay at this resort.we always enjoy our visit. Are there opportunities to exercise at Grand Palladium White Sand Resort & Spa? All of the food was so fresh and full of flavor. the place is always clean and the food perfect. by Rosa Rivero/ Hospitality Manager. Hospitality Advisor, The staff are very welcoming & always make sure you are catered for.

Tennis courts as well were in excellent condition. We had to wait 45 mins to get our table, whereas in other restaurants it was maximum 5. palladium bestday palladium grand resort sand riviera maya spa mexico hotel monarc suites bavaro cana punta hotels map aerial colonial transat mexique Taxes and fees that are shown are estimates only. Our mission is to turn customers into fans, and we are delighted to know that we have achieved this with you. 6.

Thank you very much for choosing us for the first time, at Grand Palladium White Sand & Resort Spa it has been a pleasure to welcome you. Free WiFi. Rocks on the beach bottom. We are a pretty active family with an 11 and 17 year old boy so if we went again we would stay at the Kantenah. Once again we thank you for your recommendation. Free WiFi I couldn't give you an honest opinion about the shows, as I never watched any the whole way through. Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive property. Airport shuttle services are not available at Grand Palladium White Sand Resort & Spa All Inclusive. WiFi is free in public spaces. *Priceline Name Your Own Price and Express Deals services are different from published price services. Yes, dry cleaning and laundry service are offered to guests. Water activities. This property is on a private beach. The property offers various recreational opportunities. One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Guests can enjoy drinks at the bar. However, I did learn after 2 or 3 days that the sausages and bacon here were taken in the American style, which is fair enough, but still meant I didn't want to eat it. We are working every day in order to improve our services and we really appreciate all comments that help us to be a better hotel. Best regards. Faultless scenery. The caramelised pineapple completed the meal with a sweet kick, and was the perfect accompaniment. I would take lunch at La Dalia again, which once again shone, the focaccia bread being a particular favourite of mine. It is and always will be a pleasure for our entire team to serve you. by Kenia Rodriguez, Dear Mr. Mark, She's almost part of our family! Marvelous service with a smile and great food! Grand Palladium White Sand Resort & Spa - All Inclusive. Thank you for trusting us to spend your holidays during your visits to the beautiful Riviera Maya, we could fulfill your expectations this time. While the staff at Palladium does their best to make sure that our guests have a great experience while with us, at times our efforts are not successful. Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Dear 537fmr. Grand Palladium White Sand Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM. Really enjoy the property the comfort of her stay in their environment. I'm sure you can see where this is going. The beach was crowded from patrons on the colonial side, and fairly dirty with kelp/algae. This property is all-inclusive. Kind regards, Guests can enjoy drinks at the bar. El Dorado - Onsite steakhouse. My wife and I both got sick from the buffet (avoid the cheese and salami that has been sitting out there all day). I did not like that I did not have hot water in my shower the first day 2.Sumptuori You could go to Sumptuori twice and have two different meals, as sitting at the teppanyaki table means you get whatever food comes, but just sitting at a normal table opens up the menu.

Simply walk outside to feel the sun on your face at the white sand beach. He went to every perceivable length to accommodate for anyone and everyone who entered. Also Diego was unreal. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Do not pay extra for a "beach side" suite thinking that it will have a view. We appreciate your kind feedback and we are delighted to know that you noticed the 2 restaurants we renovated as we always look on ways to improve our services and we love it when this is recognized. Grand Palladium White Sand Resort & Spa Features, Carretera Chetumal - Puerto Juarez Km 256-104, Solidaridad 77710 Mexico. Dear sweetbutterflytj. Hospitality Advisor. Guests can enjoy drinks at the bar. Thank you for your wonderful review, nothing makes us happier than being able to provide our customers with such unforgettable memories of their vacations. Grand Palladium White Sand Resort & Spa All Inclusive is home to La Adelita, which features Mexican cuisine. Thank you Jennifer :). br/ Supplement of USD 50 per person per day for wet areas of the Spa. Grand Palladium White Sand Resort & Spa All Inclusive features 6 outdoor pools and a children's pool. We thank you very much for your comments, as they are important to us and shared with our representatives in the different areas you mentioned allows us to work every day to implement improvements in our services.

We hope that next time will be very soon. 5. It was the best resort we have ever stayed at, everyone was nice! TRAVEL WITH FAMILY AND INFANT . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Buffet and la carte meals, snacks, and beverages included, Dining availability limited at one or more venues, Activities and services offered by independent operators, Spa/beauty facilities and services not included, Activities/services from independent operators not included, Transportation to offsite activities not included, Onsite entertainment and activities included, One or more venues limit dining availability, Wheelchair accessible (may have limitations). Dear 482delilahh. Open daily. The service in here was variable. 100% recommend Poceido! Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. 6 outdoor swimming pools and 5 spa tubs are on site. I did not like the juices and majority of beverages because they tasted like diet/ made with splenda and unpleasant. Guests can enjoy drinks at the bar. hotel palladium sand spa resort grand cruise The pool volleyball/water polo/water basket was lead by the animation team twice during the 14 day stay. We visited the other Palladium resorts, White Sand a bit more calm, Colonial has a more active vibe and that is where the childrens pool is located. Sign in to see exclusive Member Discounts. It was great first stay at the Palladium , and it was entertaining, relaxing and refreshing Staff members were very nice people , always willing to help From front office to restaurant , and to house keeping we were provided with great service Loved our 7 days stay at Whites and Sand Food is amazing , beaches are clean with lots of water sports.

Full of native tropical plants and trees, you feel they really tried to preserve jungle. Certain facilities might have restricted access. At breakfast, sometimes you were chasing shadows for some water, at dinner, they were easily available to serve you. It has been a great pleasure to welcome you home and to know that we have completely exceeded your expectations. You can play with any shoe/bare feet, but it's carpet so I would recommend trainers. Wherever you stay, you can use the facilities of all of them.

Also went to Tulum and Playa Del Carmen for short trips. Although we were very saddened to read that our service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience. Always smiling and welcoming that's why we ask to be in her section. You need to reserve but its great if you like sea food! Does Grand Palladium White Sand Resort & Spa have an airport shuttle? Brenda Basilio GIFT Advisor. Exact hotel, airline and rental car company are shown only after booking. I know seaweed is a problem but the beach ha, I liked the friendliness of staff Great amenities. General overview: The resort is stunningly beautiful. Free breakfast is served daily. Hospitality SR Advisor. That man single-handedly kept a room of xboxes pool tables and a table tennis table fun, clean and most importantly safe. Best regards. CST# 2083930-50. I didn't use any other of the facilities, but between 5.30-7.30, it was a little haven of people playing sports away from the hustle of people trying to get an early dinner. 2022 Travelscape LLC, An Expedia Group Company. Own or manage this property? Does Grand Palladium White Sand Resort & Spa offer any business services? Open daily. Nothing makes us happier than to know that you had an incredible time with our team and that our facilities and gastronomic offer have been to your total satisfaction. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. After, I would sit around/in the pool from 9am-1pm, somewhat impatient for something to happen. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. We hope to welcome you back in the future.

This all-inclusive property also offers a children's club, a children's pool, and a steam room. Conclusion: A beautiful place worth visiting for 10 days, unless you're going specifically for an animation team, in which case go during the 'season' (late july-early sep). Top room amenities include a minibar, air conditioning, and a flat screen TV. Instead, I went to the Black and White Teen Club, or as I and the friends I made there called it, Diego's. Kenia Rodriguez, It takes you to all parts and with the big tires, you get to go on the beach too. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. The meat varied in toughness, the pizza by and large was delicious, and of course, you were always spoilt for choice. Thank you so much for allowing us to host your most recent holiday in the Riviera Maya. I will go on about more of the facilities at the sports complex later. by Kenia Rodriguez Hospitality Manager, Dear Guest Thank you for sharing your experience through TripAdvisor, your opinion is very valuable for us. Smoking is allowed in designated areas at this 4-star Kantenah property. Buffets and separate restaurants. Regina Nez.

By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, Grand Palladium White Sand Resort & Spa All Inclusive, url importing http://www.travelocity.com/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-&-Spa-All-Inclusive.h1449832-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-&-Spa-All-Inclusive.h1449832-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-&-Spa-All-Inclusive.h1449832-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Send me emails with travel deals, special offers, and other information. palladium turista Id recommend. Firstly, I am a 16 year old English guy, so you can make your own judgements from that. Chang Thai I was in a particularly bad mood, and the shaking beef completed inverted it. by Kenia Rodriguez. palladium sand spa resort grand cancun mexico streetview map Staff work hard to make your stay great. Day by day we work to turn customers into fans and we are glad to read that Maydali has given you a unique experience and total hospitality. The pools are nice and the outside atmosphere was nice as well. I can confirm this is well worth your time to eat at. The pancakes, waffles and French bread were divine, and the fruit on them unquestionably fresh, but also different every day. Onsite food and beverages are included in the room price (some restrictions may apply).

All you can eat buffet was very well filled with different options and satisfying. From 3-a-side, to 12-a-side, it provided the perfect run-up to dinner, as you burnt off the excess calories of the buffet, whilst having a friendly yet sometimes surprisingly competitive game of football. The cold tapas were lovely as were the hot plates. Bahia e Brasia I had it on my first night, and it still remains a favourite memory of mine.

Once again, the front of house welcomed you back like an old friend, and you were seated with seconds of entering. All rights reserved. Most days they would wait until 12, and blast loud music to the aquagym, which I found to be a bit tiresome, after the 3rd day of listening to the same overly bass-boosted songs on repeat ( I have discovered a new loathing for Mark Ronson and Bruno Mars singing Uptown Funk I didn't know I had within me). Had glass shatter on us on their golf cart transport and no one cared. Grand Palladium White Sand Resort & Spa All Inclusive is 6.4 mi away from Kantenah. Maydali, our waitress is fantastic! Yes, Grand Palladium White Sand Resort & Spa offers airport transportation for guests. There's fun for all ages with a children's club and mini golf, and families will appreciate the onsite laundry facilities.

The restaurants were understaffed, but those who were there could not be faulted, except maybe by their seeming desperation to get a good review out of you (which happened nearly with nearly all staff members). 7. It was really gorgeous! Additionally, rooms include complimentary bottled water and irons/ironing boards. resort palladium grand sand spa mexico aventuras puerto This was fantastic, and aided by the humongous pool, it allowed everyone to have fun in the pool, without being cramped. Dear GoPlaces791332, Thank you very much for your good rating and comments about your experience at Grand Palladium White Sand Resort & Spa.

Room service (during limited hours) is available. The room looked outdated but was okay. Grand Palladium White Sand Resort & Spa All Inclusive is 53.6 mi (75-min drive) away from the Cancun Intl. The breakfast staff in La Dalia were delightful. When visiting here you will never be short of anything you need highly recommend Great for all the family or couples. Which room amenities are available at Grand Palladium White Sand Resort & Spa? Best regards, " The fees and deposits listed below will be charged at the time of service, check-in, or check-out. We recommend calling ahead to confirm details.

256-104, Hand sanitizer in guest accommodation and key areas, Protective screen or physical barriers in appropriate areas, Staff follow all safety protocols as directed by local authorities.

resort Most of them are fully booked come dinner time. bookit We stayed at the white sands. Fan, whirlpool bathtub, air conditioning, desk, mini bar can be found in selected guestrooms. We went with another family, 7 in all and we all had a blast. One child 2 years old or younger stays free when using existing bedding. I hope you could give us another opportunity and come back to let us show you the Palladium hospitality. See more questions & answers about this hotel from the Tripadvisor community.