Mechanic's Assistant: Are you fixing your Chassis yourself? Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Our 2019 ************ Motor Coach seats have started to completely disintegrate. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Please contact us to verify info, and to check availability as our inventory changes rapidly. drivers window was installed bad. Thor Full Side Slide-out Won't Come In - FMCA RV Forums Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Can you tell me a little more on. Thor is offering to repair by patching roof. We had the privilege to work with Joe A. the Internet Manager. Did you recently have your batteries drain on you? How can these issues that were reported to Thor when our coach was new, now be null and void? *All RV prices exclude tax, title, registration and fees, including documentary service fees. Your actual payments may vary. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. I purchased unit as it comes from manufacturer with a seamless roof. Thanks for the suggestion. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. He considered this an open case. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL The park/travel switch on my coach does not switch the radio to the coach batteries. Class Cs with the beloved luxuries of Mercedes-Benz. This is Thors final offer as it has been stated multiple times. Does not include Hitch work or accessories. Complaints for Thor Motor Coach - Better Business Bureau Our Owners Resource and Owners Guide can help you get the most out of your travels. We have a 2017 Thor motor home with a radio installed backup camera. We are sorry to hear of your concerns with your 2019 *******. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Thanks for the replies. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. Number Of Televisions. It may not display this or other websites correctly. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. From researching this seems to be a problem with a lot of Thor coaches from that year. And not have heard from them. Not a fuse, not a wire. This just sends them a link to it so they can take a look. Took a good 2 hours drive and they are still dead. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? It is winterized and sitting in my driveway for the winter. We have only Put 2400 miles on since we bought it. {priceLabel}: Standard and optional features listed on units may or may not reflect the actual in-stock unit. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Discover the necessary items to make this an unforgettable adventure! Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. We had one of our **************** Representatives reach out, the below follow up was provided. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Please see us for a complete list of features and available options! After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. I do not know WHY he has not had access to this correspondence. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. ", VIN # ****************. Then ***** struck, with travel restrictions in place. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. RVers Ask: What's The Best Way To Sell An RV? Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Provide us with some basic info and well appraise your RV. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". This is Thors final offer as it has been stated multiple times. Wheel sensors for air pressure not working. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Thor Motor Coach - drivers (chassis) radio on house batteries There's a reason why so many choose Thor Motor Coach. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. 2022 Thor Motor Coach Challenger RVs for Sale Near You. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. Contact Us. Tristen should have the additional documentation in his inbox this evening 12-11-2022. See dealer for details. Class Cs with the beloved luxuries of Mercedes-Benz. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. State: Arkansas. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. This is an independent, unofficial site. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Manufacturer-provided pictures, specifications and features may be used as needed. Thats where the water is coming in, it came that way from the factory. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C Front radio not working - Thor Forums 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. good-will offer. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? ** Day 2 we tried using the microwave again. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH ****** informed me that Id have to get an estimate for each of the defect items. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Then click on the manual name to download. We have pictures we can send if you want. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Use/store switch in use mode? While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. How can **** choose to refuse to fix this chronic and widespread issue? This is an independent, unofficial site. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Mr. ******** needs to arrange pick up with the **** dealership. I bought a brand new Thor Hurricane 35M. stands for - Class A, Class C Evolution. Across from the sofa is a booth dinette. The solenoid is subject to failure and if it does, the switch will do nothing. Worked with ******************* until **** when he moved to a new position. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. can discuss the resolution. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. $5,000. Exterior 32" TV. Pantry. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. I got a jump and the car battery is working fine now, but the house batteries are still dead. Message. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. 2. The pivotal combination of large Class A amenities with more power than a typical Class B RV. With all the family-friendly and pet-friendly features, you'll love traveling in . ft. Brand: Thor Motor Coach. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. 33 complaints closed in the last 12 months. Hello all, new to the forum and a first time RV owner. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. They said they would me someone to service the vehicle. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Please note - there could be multiple recalls for a specific model RV. WHO IS RIGHT? Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! $97,999. You might find those release tools with the manual for the radio. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C Thor Industries Owner's Forum - iRV2 Forums You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. Login to the Owner's Resource Portal to view manuals for older model years. 15 amp. 2017 Thor Challenger XE Rear and side cameras and radio not working. Thor Motorcoach Logo linking to Home Page. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. I am rejecting this response because: We have been going back and forth with this for three years. Thank you. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. Not just one but every single seat in . I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. For a better experience, please enable JavaScript in your browser before proceeding. I will state again that this is not a new claim. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. After changing the engine battery the radio and backup camera will not Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Status: Answered. or call the glass man in town? Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Read full answer Both electrical circuits must be energized for either radio to work. At this time Im satisfied that they Thor Motor Coach has reached out. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. Like most: We went on our first trip this past weekend. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. The customer service ************ spoke ith customer service reps who have no customer service at all. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Need advise, had a shop replace house battery and repair inverter. And one, Don't Miss Paradise Oaks RV Resort In Florida. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. The best of Class A amenities and more power than a Class B. 2003 Thor Motor Coach jazz. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Watch on. All Advertised Prices Expire daily at Midnight. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Front radio not working. This dealer in **** miles away so thats not happening. Solar panals not bolted properly to roof.Propane sensor faulty. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. The issue is not closed nor has resolution been found. THOR #2187. The other is a inline fuse, wired off the use,store relay battery lug. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). Ill keep taking all suggestions and look a while longer. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. The only two fuse I found for radio was one in the Ford block marked radio, which was good. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. RV Wife. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. According to the call notes several of his concerns were discussed and further explained.