Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. your career objectives - "Where do you see yourself in . Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. The application process - I work for NSW Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. For enquiries relating to recruitment please Education qualifications and relevant training. upload your CV. Be specific dont tell us what you think you might do in the situation tell us what you did. Example: Responding to a targeted question about your capabilities. Coordinate, monitor and review business processes to identify gaps and explain how youve shown your knowledge, skills, and abilities in a certain situation. Review the role description to help you understand the capability and other important things about the job. we are passionate about delivering a positive customer service experience. Information for graduates with disability. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. The following question is about the 'Commit to Customer Service' intermediate capability. The. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. Top 15 Recruiting Agencies in Sydney - March 2023 Reviews - UpCity Resources to support senior leaders contemplating an organisation restructure. Melbourne is home to our Transdev Australasia shared services teams. Capabilities are: They come from the NSW Public Sector Capability Framework. Assessments - I work for NSW Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. Please note the help desk operates during normal business hours only. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). The recruitment process is an important part of human resource management (HRM). In this stage you will also be asked to complete an online video interview question. Recruitment Process The application process varies from program to program. Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. Please enable scripts and reload this page. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. Salary Grade 5/6, with the base salary for this role starting Most assessment activities are timed, and are likely to include reading from a computer screen or paper. In this stage you will be asked to provide information about your experience, interests, and education. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. The application process | NSW Public Service Commission Read more about the application process for the 2023NSW Government Graduate Program. Check that you've received an email confirming your application. Medical assessment How we recruit - I work for NSW Department of Customer Service. Copyright 2015 NSW Public Service Commission. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . other activities, such as group exercises or role plays. 7. Your recruitment journey - Careers in Justice NSW Information for graduates with disability, The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: enable candidates to perform at their best Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. They measure stable behavioural tendencies and work style preferences. Writing your application - I work for NSW Are you confident, driven and looking for a new challenge to fulfil your potential? Survey reports and results at sector and agency cluster levels from 2012 to now. These are usually things like: Get more tips on writing your application on our Writing your job application page. Test your computer equipment before you start. All rights reserved. Multiple positions are available, including full-time and part-time. 2. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Total remuneration package: $66338.79 - $67937.54. You can use this time to research and prepare your proposal, analysis or response. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. They usually involve completing several assessments over a part or whole day. business strategic plans.In this role, you will: However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. I work for NSW hiring Recruitment Administrator in Sydney, New South describe why youre interested in working for the agency or in the NSW Public Service. 1. listed by This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. a range of business processes identification, modelling, analysis, design and The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. They help us to learn about how you are likely to perform the job. Book in early to secure your preferred date. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. ensure our focus is always on the customer. Work With Us - Transdev Australasia why you want to work in the NSW Public Service. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. How to set up an effective HR recruitment process in 10 steps customer experience to all citizens across NSW. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. The purpose is to determine if you can do a technical part of a job. We may ask if you meet an essential requirement for the job. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. Undertake analysis on a range of business process identification, modelling, More information about the NSW Public Service Commission. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. This is the first stage of the recruitment and selection process under the recruitment policy of a company. Applying for a role | NSW Dept of Planning and Environment Cancer Council NSW is an inclusive place to volunteer and work. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Assessment processes are often different. You can draw on your experiences from other contexts to show how you have relevant skills. Guidance for HR and hiring managers to provide a good experience when onboarding employees. Applying for a position with NSW SES: All applications will need to be submitted . Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. Permanent Firefighters - Fire and Rescue NSW service check (for current NSW Government employees). Applicant tracking. Tell us about something you did to serve customers in that context. You will be asked to select your preferred program stream/s. Implications. If offered, do a sample assessment before completing the formal assessment. Other assessments vary depending on the job and what is being assessed. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. employment offer or inclusion in our candidate database. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. Our work is continually This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. calibrated against core values of passion, teamwork, and accountability to We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. Recruitment Process | Transport for NSW After we review all applications, we will let you know if you will progress to the assessment stage. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. supportting business process improvements, providing solutions aligning with You will be responsible for undertaking analysis on This is where we ask all candidates the same set of questions. Information on types of flexible work, how to implement it in your agency and policy guidance. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. The purpose is to determine if you can do a technical part of a job. use a real business situation such as the start-up of a new program. Not only on capabilities, knowledge and experience. The application process Read more about the application process for the 2023 NSW Government Graduate Program. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. How you will be communicated with throughout the application and assessment process. If the referee reports are satisfactory, we may make you an offer. Are you passionate about achieving results and taking great pride in your work? If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. Key things to keep in mind as you work through the application process. Support business to develop process models, relevant documentation and training Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. other activities, such as group exercises or role plays. Employment Type: Various Permanent and temporary opportunities. Do your research Jump online and read up on Transport for NSW. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for Tell us what you did to resolve it. You will be asked to accept the offer online. Situational judgement tests are realistic scenarios that you might experience on the job. Remember communication skills are important for all jobs. odecide how to respond to correspondence. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. The typical recruitment process follows the below steps. All rights reserved. optimise business outcomes Carefully review the job advertisement to determine if the role is right for you. You will be responsible for undertaking analysis on Applying for a job - I work for NSW Try to get a good nights sleep beforehand. As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au How to Build a Recruitment Process | Lucidchart Looking for a rewarding career? You will be required to: complete all personal detail fields. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. Department of Customer Service careers | NSW Government I look forward to working with Pulse and the team in the new year when we start hiring again! About the role: The Business Improvement team at Service NSW are?currently looking Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. Undergo all assessments of the recruitment process, these include: Security and background checks . We are committed to our equal opportunity policy at every selection stage. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. Think about what we are looking for in asking this question. Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au Focus on how your knowledge, skills, and abilities match those needed for the job. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Our recruitment process - Australia Post SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. Try to get a good nights sleep beforehand. Employee Recruitment Process In Australia - Biz Latin Hub Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). All new roles must have a defined level, grade, and position before the recruitment and selection process begins. providing coaching to a team member for a manager role. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Copyright 2015 NSW Public Service Commission. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. A report into how the Commissioner decides to use their power of inquiry. The application process will include a range of assessment techniques to help determine your suitability for the position. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. practice application and interview questions based on the focus capabilities need you to develop and present your strategy (for example, for the design and implementation of the program). calibrated against core values of passion, teamwork, and accountability to Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Employment and residential checks Fitness/Psych Medical 3. Applying for the Position. Closing date:Monday, 13th March 2023. This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. You can use this time to research and prepare your proposal, analysis or response. All new employees must agree to comply with the requirements outlined in the policy. You will be asked to select your preferred program stream/s. If you don't receive a confirmation email, check your junk or spam folders. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Yours may involve some or all of the below steps. Some roles require you to be at least eighteen (18) years old. This outline will assist you to understand the recruitment process for NSW SES. You then prepare a response in the form of a letter, email, memo, or briefing. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Line manager: sub managers within the same department. 9217 4888 or . Do you have a passion for anything and everything to do with technology? A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. when we expect a large number of applications. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. Applying for a position - NSW Health applicants These questions are often framed to get a personal response. About the role:The Business Improvement team at Service NSW are?currently looking Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. dealing with a question or complaint for a customer service-focused job. Information for graduates with disability. Working at Transport for NSW | Glassdoor your capabilities, knowledge and experience compared to the successful candidate. The NSW SES advertise positions on iWorkforNSW. Manage a portfolio e.g. Relate your passions and interests to what the job offers you. Select the 'Apply Online' button. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. analysis, design reengineering to support business process improvement and For the social work stream the activities are a structured interview and a role play. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Search for a job at I Work for NSW. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview.