I am currently dealing with this issue. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Its pretty sad you guys do not police it better. However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". That's what it is. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. They can have it. My direct deposits are on hold until 8/10/2018. Seasonal Decor. Take note of items that you can't sell on Mercari. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Knives, such as switchblades, hunting knives, pocket knives, butterfly Bought MY stolen property off of Etsy and they knowingly facilitated this. Prohibited Items - Mercari: Your Marketplace Looking to make some extra money in the new year? You can reach out to the customer support team if you feel that this warning message might be a mistake. Mercari. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. The second time the buyer canceled it on the 3rd day but no reason provided. Find a 9-step-by-step simple guide on how to sell on Mercari below. Call a lawyer. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. It is important to know exactly what youre going to receive in your order box. 18 Best Places To Sell Designer Shoes (Online and Near You) Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. 131 of 1948). However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. It is not a safe platform for buying. Self defense items, including military-grade items. I shipped a expensive item using the printed Mercari label. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! Hopefully, this guide helps you with your online selling journey. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. Absolutely zero customer service and they make it very difficult to contact anyone. I dont even know how to find the seller on mercari anymore. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. A Safe and Secure Marketplace | Mercari, inc. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Mercari provides labels for the 6 surprising things you can sell on Mercari So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Read the 8 tips below on how to sell on Mercari fast. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. All rights reserved. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. E-cigarettes, e-hookahs, or other vaporizing instruments that contain Avoid sellers whose listings lack enough details about their items. For more details, visit Mercaris Prohibited items page. and have been 100% satisfied with every purchase. So basically I'm just spreading this PSA to the places that I know some people will see. You cant write a review until you confirmed receipt. So that's that. You should have received a refund for them misrepresenting it. Be sure to explain in detail what the issue is and provide images and if applicable. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. etc., etc.. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Have you had bad experiences with either? The people you talk to on the phone are just the customer service people. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. They take out the money before they rate the Seller and Mercari holds it. on diamonds, and emeralds. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Many complaints are for 1000s of dollars Please know, how much I really enjoyed your class! And this particular seller STILL has not sent my items after four days! It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). What Is Mercari And How To Use It For Scaling Your Business? I was swindled and scammed. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. They are the worst. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. It is essential to note the item ID found in the message you received about the removed listing. Add a story to your listing to make it appealing and interesting. Regarding buying on MercariI have purchased a number of items (maybe 12?) One transaction was perfect. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay Thanks for your article! Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. 898. I have almost 1000 sales and a 5 star rating. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details But they give you 3 days to rate them. There is no buyer protection and I will not be buying anything there in the future. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their shipping is HORRIBLE. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Press question mark to learn the rest of the keyboard shortcuts. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. I have no idea if it's fake or not - I got mine from a thrift store. Its comical that any of these platforms have community guidelines, they do not enforce them. I submitted a request for a refund to Mercari support but it was denied. This is the last response from Mercari: You can check the Mercari return policy guide if you have any questions regarding that. You can easily learn as you go. After this last step, youre ready to list it! The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. The button fell off as well . . damages or other harm or liability; Prescription medicines or devices, pharmaceuticals, or behind the With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). Do note that this means you will need to provide additional identity verification. Selling any product under the prohibited list is forbidden on most e-commerce websites. An Uber driver will pick up and drop off your item to the buyer. imho. I had several back and forth emails with them but they would not grant me a refund. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. the ones that favor the sellers are kinda don't have much buyer. You claim buyer no is: (I think they should improve this functionality of Mercari). Next, youll be asked to add your phone number. Please log in again. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Period. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. We would like to show you a description here but the site won't allow us. can you sell replicas on mercari - s161650.gridserver.com Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. If youre wondering how to sell on Mercari, you have come to the right place. No date has been set for sentencing. The way Mercari operates is deceitful and evasive. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years They wanted photos from every possible angle within 24 hrs! For approved returns, Mercari provides a free shipping label to the Buyer. Shipping insurance covers damage and non delivered items. Mercari steals your shipping insurance money. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Mercari failed to protect buyers despite what they claim. And I did for fill out form. When it arrived I tried it and it didnt fit. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. What is my best course of action to get my money back? Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . The most important part of this section is the listing title, because its what buyers initially see. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. All we did was to buy a product off of the Mercari platformwe were required to create an account. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. @chaocathy1 A tracking number is required for all items. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Left three messages two emails. I bought 2 computers on Mercari. Really? Yes you can as long as you say that it is not authentic! I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . What this business is doing to its clients! They say it s being reviewed. Hit your target markets bullseye and claim your. You can also throw in a photo of yourself wearing it, and list your own measurements too. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . You have so many different sellers selling bootleg copies of movies and tv shows. But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do.