Follow these steps to locate the main water shut-off valve: If the main water shut-off valve is located inside your home, you should be able to simply turn it by hand. See below for a visual illustration of a gas water heater shut down. "https://www.facebook.com/mike.counsilplumbing", Our technicians will be happy to take care of this for you. As long as the leaking water isnt causing damage, this is fine, but ultimately the unit will need to be replaced. "image": "https://mcplumbing.com/wp-content/uploads/2017/12/about-us-banner.jpg", These can crack the glass lining and cause your water heater to leak. Local shut-off valves are usually located on the wall behind the fixture or appliance. Check the thermostat settings to make sure the temperature is not turned up too high. Water heater and water tank failures can happen at any time, often without warning, and can cause substantial flooding and property damage if nobody is nearby to detect the leak right away. Our services include weekends and holidays with no additional cost. If youve determined that it is your water heater that is leaking, follow the steps below to asses the situation or just give us a call to have one of our skilled technicians come take a look. If you believe you have a gas leak at the water heater, you can turn off the gas at the dedicated gas shut off valve on the gas line leading to the water heater. Most manufacturers have a default setting of 140 degrees Fahrenheit, however, the Department of Energy recommends setting your tank-based water heater to 120 degrees Fahrenheit. Call us if you need help to talk through this at (866) 264-9642. Simply install the FloodMaster valve to the feed water line for the water tank and place the sensor on the floor, in a pan near the pressure relief valve drain tube, or in a position where the leaking water would first appear. Check your surroundings for other possible sources of water. Save big by checking out our latest deals and financing options. While a plumber will need to repair the leak for good, you can do your part to buy yourself some time. Turn gas valve turn from ON to OFF. Once the tank is empty, disconnect the hose and close both the drain valve and the hot water taps you opened in step 1. When the water sensor detects leaking water, the system will sound an alarm and automatically shut off the feed water intake to the tank to minimize water damage. If it is, its likely below underground near the street or sidewalk outside of your home, with a metal cover over it. "streetAddress": "1915 OToole Way", Take a close look at the connection points between pipes. Give us a call today to request an estimate for plumbing repair in San Jose. When you come back, If the towels are wet, then you know there is a problem and the water heater may be the culprit. Even a small amount of water can cause a huge amount of damage, so its important to asses the situation as soon as possible. One of the most common causes of water heater leakage is a loose drain valve. Contact us! Take a deep breath and get ready to do your part to mitigate the problem. Contact usto get started. To determine which one you need, check the owner's manual for your water heater or unscrew your thermocouple. The points where pipes connect to your water heater can have a tendency to leak. If you have a gas water heater: Turn the thermostat so that its on the pilot setting. }, Once the water is off, open a faucet on the lowest and highest levels of your home to drain standing water from the pipes. "latitude": 37.385229, "postalCode": "95131", Q. Old valves may be difficult to turn by hand, which is why its important to regularly test them to ensure they can still operate correctly. No matter the location, the main shutoff valve can be turned off by twisting clockwise with an adjustable wrench or by using specific tools such as a meter key. But if you dont, take a paper towel and wipe the valve with it. If your temperature is not set too high and you are still seeing leakage, the problem may be with the valve itself. Check on an outside wall near the water meter. If you experience a leaking water heater, it is recommended to turn off the water to your tank. Please follow ALL local codes when installing this device. Help protect your home or building from excessive water damage due to leaking or malfunctioning water heaters. Over time, the natural minerals in the water can calcify and create deposits on the inside of the tank. Conveniently plugs into a standard 120V AC wall outlets and is wired using standard thermostat cables. Once you locate the leak, you can work towards fixing it. Hook a garden hose to the drain valve at the bottom of the tank and run it outside on the ground. "address": { Also, always make sure that you follow the manufacturer's instructions (included in your FloodSafe shipment) for regular maintenance and inspections required to ensure that you are protected from floods and to extend the life for your purchase. Your water heater technician will drain your tank when they begin work.However, if your tank is leaking badly, you may want to drain it immediately to prevent water damage. Shuts off the power to the water heater. Just flip the breaker to off. Taking these first few steps when you discover a leak can be instrumental in avoiding water damage. If a faucet is dripping, toilet is overflowing, or washing machine is leaking, the first and best choice is to quickly shut off the water locally. Water heaters can last a long time, but even the best ones can leak. The first step when any plumbing issue rears its head is to stay calm. The best course of action is to have a plumber replace the valve. "addressCountry": "US" If you have an electric water heater: Locate your breaker box and turn off the electricity. Is the water found near a window or another water pipe? Generally, this step takes 10 minutes or less. If you have a leak here, you should be able to see water dripping. But if you follow these steps you can prevent an emergency from becoming a disaster. If the towel comes back wet, then youve got a leak. There should be a dedicated gas shut off valve on the gas line leading to the tank. OR - find plumbing supplies starting with: Includes control module, power cutoff module, water detector pad, water dam, & power supply, Click here for a typical installation diagram, Water supply & power shutoff to your water heater in the event of a leak, Audible & visual alarm that alerts owners when a leak has been detected, Full flow valve does not restrict flow to water heater during normal operation, As little as 1/16th inch of standing water detection, Rust and corrosion resistant water detector pad, Re-settable: if you need to test your system or in the event of an actual leak, the FloodSafe, Meets Federal Safe Drinking Water Act standards. The location of your homes main shut-off valve can vary by the homes design. Our licensed technicians fix water leaks, install new fixtures, and replace water heaters with expertise and precision. Once your water and power have been turned off, you can better assess the situation and determine where exactly the leak may be coming from. It may be necessary to activate the main water shut-off valve if a pipe is leaking or the fixture you need to repair doesnt have a local shut-off valve. This process differs depending on if your heater is powered by gas or electricity. "@type": "Plumber", Look for a round or rectangular metal cover on the ground close to the street labeled water meter., Install social plugin that has it's own SHORTCODE and add it to Theme Options - Socials - 'Login via Social network' field. 11715 North Creek Pkwy Unit C106, Bothell, WA 98011, 2022Fast Water Heater Company, LLC All rights reserved | Serving Washington, Oregon & California For dishwashers, check under the kitchen sink cabinet for a shut-off valve. If the leak continues, the valve likely needs to be replaced. "Thursday", WA - Contractor # FASTWWH948BC | OR - Electric License # LMS17 Plumbing License # PB183 | CA - Contractor # 987398. Follow the steps below for either an electric or a gas water heater. "priceRange": "$-$$$", It is ideal for concrete and solid floors. This is also the time to confirm that you have a leak in the first place. Detects as little as 1/16th inch standing water and sends notification signal to control unit which then shuts off water supply helping to prevent costly water damage. "telephone": "+1(408) 916-1226", The water dam lays on the ground around the water heater and helps prevent any leaking water from spreading. Are any of the fittings wet or are you seeing any other signs of leakage? Sometimes, these leaks will not affect the performance or function of the unit and the people elect to wait to replace the water heater. "closes": "23:59" First, find where the leak is coming from. Sometimes a water heater tank can build up too much pressure which can cause leaks. This process is easy enough to do on your own, but you can alwayscall a plumberto do it for you if youre unsure. This can happen with the water temperature is set too high or the exterior water supply is coming in at too high of a pressure for the tank. In the case of a serious gas leak or emergency, it is always best to contact your energy company immediately. "name": "Mike Counsil Plumbing and Rooter", If theres a leak, tighten the connection. Do not drain the water onto your lawn or driveway as sediment and rust from the tank can harm your grass or stain your driveway. "geo": { If you cant determine the cause right away, put down some paper towels where you found the water and check back in a few hours to a day or two. ], Shuts off the cold water supply, activates the power cutout module, and then generates and alarm letting you know it has been activated. Since its an important safety feature, its crucial that a professional repair it to ensure that its going to work correctly. Keeping gravity in mind, if your floor slopes at all, water may have traveled from another area to where you found it. If the leak is so severe that you cant reach or turn the water shut-off valve, you can turn off the water to your entire house by using the main shut-off valve. If it is, youll need to replace your water heater. Before you can fix a leak, its recommended that you turn off the water to avoid further waste. Open the drain valve and let the water start flowing. "How do I determine if I need left or right hand threads?" If youre not sure where your main water shut off is, you have several options. Check the utility space where the main water line enters the building. If youre concerned about a small puddle at the base of your water heater, the cause may not be a leak, but normal condensation instead. The FloodSafe Water Detector Shutoff is designed to detect the presence of water beneath the water heater and automatically shut off the cold water supply and power source to the water heater, protecting your investment from catastrophic water damage. Over time, water heater pipe fittings can loosen and corrode with normal usage. "https://www.youtube.com/channel/UCDJWm1wY3vRYvMikC7QPrCQ/featured", Allow the water in the tank to drain out. If you need to drain your water heater before a technician arrives, follow these steps once the water and power have been turned off: Again, unless you are worried about severe damage, you dont have to worry about draining your water heater. We recommend: Wordpress Social Login. Tighten the nut that connects to the valves handle and see if that fixes the problem. Would You Recognize the Signs of a Sewer Line Problem? A. Even small leaks can add up quickly and waste gallons upon gallons of water. If you have anelectric water heater and are experiencing difficulty, we recommend that you shut off the power at the breaker before working with the tank. Once youve located the leak, youll proceed with the next steps: turning off the water, and the heater itself, before draining the tank and ultimately fixing the leak or calling a plumber. Whether your water heater is leaking, or you have other plumbing questions, concerns, or emergencies, the plumbing experts at Chas Roberts are always ready to lend a helping hand. Each home should have a main water shut off valve that would stop the flow of water to the entire house. Open the drain valve where the hose is attached. Your water heater tank should have a dedicated shutoff valve on the cold inlet pipes. "@type": "OpeningHoursSpecification", "@type": "PostalAddress", Even large leaks can be stopped temporarily to prevent water damage. Just locate the cold water shut-off valve, typically located above the heater, and turn it clockwise.

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