liberty garden hose reel 707stuart weitzman returns

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I was asked to email photo and invoice to customer service. In the summer months my S.O. She said they sell a brass swivel for customers with hard water. I dont think so.Apparently, the manufacturer is aware of the many drawbacks of this unit. Overall.. pricy but well built. I live in San Diego, so the weather is not an issue and the reels are mostly shaded from the sun.After 8 or 9 months the drip turned into a steady leak at the swivel. Taxes, shipping and discounts codes calculated at checkout, Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday, January,February,March,April,May,June,July,August,September,October,November,December. Only time will tell on the internal gearing assembly and hose reel guid shaft longevity. Leaks terribly.The media could not be loaded. It will need sturdy attachment due to the weight of the hose and the pulling when winding/unwinding.Once I had the reel securely mounted to the wall I attached 100 ft of construction grade hose. But when oiled up its smooth sailing. Further, the manufacturers website states that their most satisfied customers clear-coat the unit EVERY YEAR. Needs "backlash" prevention feature though, as it keeps spinning after you pull hose out not a big deal.

Who has the time, energy, or inclination to add babying the garden hose reel to their to-do list?The other significant complaint re: this unit is the lack of a hose guide. Last year and this year we have done some significant landscaping so, between her and I there are some days when this is unfurled 2 or even 3 times.I have 2-50 5/8 hoses on the reel and it holds another 25 of smaller hose (I had the shutoff installed in this pic and it doesnt fit through the guide).Winding is a piece of cake if you have the hose close by. Liberty Garden Products Decorative Wall Mount 707 Hose Reel with Hose Guide makes it easy to roll and unroll your hose for tangle free hose storage. They are in fact made in china, but look very good out of the box. The Liberty Garden 707 Wall Mounted Hose Reel with Guide is perfect for all your watering needs. Are you kidding me? It has all brass/galvanized fixtures and a durable powder coat finish. This tells me the factory would definitely know about the defect if they were tested properly. I can wind the 100 on less than a minute if there are no knots or kinks and I keep a little pressure on the hose with my other hand to that it winds properly. Use of this site is subject to certain Terms Of Use. Made of heavy duty cast aluminum this reel is built for years of reliable service. The only reason I give 4 of 5 stars is that it is all metal but has a soft rubber handle on the crank. I have three of these. Hose reel is attractive but high maintenanceAfter searching high & low for a reasonably attractive hose reel, I chose this one. 1 September 2018. The plastic model that I had initially, began to fall apart within a few years and needed to be repaired or patched up several times. 26 0 obj <>/Filter/FlateDecode/ID[<71290B6F92067B79A906942350D40F5A>]/Index[14 30]/Info 13 0 R/Length 80/Prev 428776/Root 15 0 R/Size 44/Type/XRef/W[1 3 1]>>stream I removed the construction grade hose and utilized 75 ft of construction grade hose and it worked perfectly.The hose is easy to pull out when using and easy to crank back in.On the Liberty 710 I needed to place a reel in a place that required the swivel.

I was hoping that for the price this would be a quality product. I paid just over $100 for each reel and now have another $20 each into them. Never worry about bunching when winding your hose. We're committed to safety, helping people stay busy, and stay working. Unfortunately I was sadly mistaken. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Hose Reels & Storage, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. So, I had to tack another 40% onto the purchase price to bring the quality of the unit up to what, in my opinion, it should have been straight from the factory. WONDERFUL HEAVY DUTY HOSE REELI am writing this review for the Liberty 707 and the Liberty 710 hose reels which I purchased together.

hose connectionbreaksIm in my third year with this reel and the connector breaks off. hmOP(f!71&d2 +6)jo;V2gtsA"qPGa (RI3cGFiP11F;p(@4 This item is for use, only, in non-potable (non-human consumption) water Constructed from heavy-gauge, non-rust, cast aluminum and features a 125 ft of 5/8 in hose capacity. Ridiculous. hbbd```b``$ Email response was immediate and advised they would provide me with a new elbow with instructions of how to take unit apart. The inside hose connector was only soldered on one side. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Hose guide makes it easy to maneuver your hose, Brass swivel to easily roll in and out your hose, Holds up to 125 ft. of standard 5/8 in. Hose reel leaked through the elbow weld where the garden hose connects to the reel. ), Minimum Operating Pressure 20 psi, Maximum Operating Pressure 150 psi, Reel Material Aluminum, Reel Color Bronze, Hose Reel Type Wall Mount Hose Reel, Includes Hose No, Mounting Location Wall, Overall Height 15 3/16 in, Overall Length 15 in, Overall Width 19 1/4 in, Includes Gooseneck No, Enclosed No, Swivel Outlet Gender Male, Swivel Outlet Size 3/4 in, Swivel Outlet Thread Size 1/8 in, Swivel Outlet Type GHT, WARNING: Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. I have had plastic ones and after about 5 years they fall apart. Overall these hose wheels are fantastic and well built. Cancer and Reproductive Harm Easily mounts to a wall (hardware not included). The first hose reel developed a drip at the swivel after only 6 months of use. and has not been designed to be compliant with the Safe Drinking Water Act requirements for low lead in This hose reel features a convenient top shelf for those frequently used garden tools. Install was easy and very straight-forward but as soon as I turned on the water it was spraying everywhere! The leak developed on all 3 reels about the same time. product control!! waters her plantings daily. All Brass/Galvanized hose connections, heavy gauge Steel construction with a durable powder coated finish for years of use. Well made and solid feeling, yet light and easy to install. The company should provide some TAPCON screws so you can mount it.

It cannot be used in the USA for potable water applications. View cart for details. Im bringing it to an aluminum welder today to see if he can fix this since there has been no response from the company. (Some of our most loyal customers recommend that at the end of each season, the unit be cleaned and painted with a clear acrylic paint.)I hope this review has helped, I have also posted pictures of my leaky reel. The process of winding the hose up is great! Do your homework before you purchase a hose reel or you might end up with holes in your wall when you need to replace it, Just Another Opinion Just attach the handle, mount on your wall, and enjoy your new hose reel. Hose guide mechanically tracks right then left while winding hose up to make hose wind up very neatly without having to touch the muddy , wet hose at all. They do sell another unit with a hose guide, but its plastic and ups the price another $30, which seems excessive since its, you know, plastic.Finally, youll be able to get 100 feet of hose onto this reel, but 125? You can imagine the mess it made with the pressure from the water when turned on. I received an email from Megan Miller, a Liberty employee who informed me The swivel connectors are considered moving/working parts and are not covered under our warranty. I told her it was a hose reel, all the parts are moving. If it cant be welded Im going to have a blacksmith make crank handle to fit. I asked her why the reel doesnt come with the brass swivel from the factory. It had slightly damaged threads. I purchased this product to replace a cheap plastic Suncast model that developed a slow leak. Only thing that I recommend is a few drops of peanut oil on the 2 parts that the guide runs on. 43 0 obj <>stream This hose reel features a convenient top shelf for those frequently used garden tools. Also the reel probably should have a ratchet type device so when your unrolling it from the wheel it doesnt keep unwinding when you stop pulling. SOB! Its not a real big problem. The small ring that you use to pull up on to release the guide bar from rolling up the hose nicely rusts after a few months but isnt a real issue since you pay extra to have it track so why would you want to disengage it? Last week I contacted Liberty to ask if the swivels were covered under the warranty. potable water applications.

Without it, the guide sticks and can actually be hard to turn. You have to be careful not to run into the greased bar in the front. "$O 6.2_$'@L@Dfx#@ %Y # Too bad I cant give it Zero stars as I would. It took me longer than 30 days to get this mounted to the house so I can no longer even ask for a replacement. Dont waste your Time. When I contacted customer service again to let them know that I am not comfortable with taking unit apart and asked for a replacement I was told to contact Amazon. It has a convenient storage shelf and a hose guide feature. We are offering contactless pickup for all online orders and are happy with any questions you may have.

Not happy.UPDATE: My first hose reel as been relegated to use for spare parts. Holds up to 125-feet of 5/8-inch hose (hose not included). The welder thinks it might be white metal not aluminum but we shall see. hose. Constructed from heavy-gauge, non-rust, cast aluminum and features a 125 ft of 5/8 in Read more. The Rapid Reel comes with a 10 year, no leak warranty. A representative did not offer apology or even try to understand my issue. Just as others have experienced, this hose reel was delivered with a major leak. 20112022 Zoro Tools, Inc. All rights reserved Convenient hose guide easily rolls and unrolls your hose, Holds up to 125-feet of 5/8-inch hose (hose not included), Made of cast aluminum with a powder coated finish, rust and hard water resistant, Features a shelf ideal for frequently used garden tools and nozzles, 5-feet of leader hose, all brass/galvanized fixtures and a durable powder coat finish, Heavy Gauge, Non-Rust, Cast Aluminum Construction, Liberty Garden 707 Decorative Wall Mount Garden Guide Hose Reel, Bronze, Sunnydaze Soft Top Patio Gazebo - 10x10 Foot Rectangle Outdoor Gazebo with Screens and Privacy Walls - Gray - Perfect for, dali Outdoor 5 Piece Dining Set Patio Furniture, Deep Cushioned Aluminum Swivel Rocker Chair Set with 48 inch Round Crafttech, https://m.media-amazon.com/images/S/vse-vms-transcoding-artifact-us-east-1-prod/f5f76996-4db7-4752-b355-7bd9504da0d2/default.jobtemplate.mp4.480.mp4, https://m.media-amazon.com/images/S/vse-vms-transcoding-artifact-us-east-1-prod/92ff6972-dee0-43fd-821c-1930d7dc9c10/default.jobtemplate.mp4.480.mp4. Do Not Sell My Personal Information, Garden Hose Reel, Garden Hoses, Hose Capacity 125 ft (5/8 in I.D. After years of using plastic reels that broke after the first year I decided to invest in a sturdy metal reel and these are the perfect reels for me. Copyright 1995-2022 eBay Inc. All Rights Reserved. The company even states on their website that you should disassemble the reel every year and spray with clear coat to protect the finish. All 3 of my reels are flaking off and fading. 20112022 Zoro Tools, Inc. All rights reserved, LIBERTY Faucet Extender, Height 42 In 693-2, LIBERTY Garden Hose Reel, Wall Mount, Aluminum 704, LIBERTY Hose Reel Cart, 4 Wheel, Tan, 300Ft 5/8In 870-M1-2, LIBERTY Garden Hose Reel, Wall Mount, 6 in, Resin 512, LIBERTY Garden Hose Reel, Wall Mount, 6 in, Resin 510, LIBERTY Hose Butler/Hanger, Tan, 125 Ft 5/8In Hose 69691 691-2, ADVANCED SYSTEMS TECHNOLOGY-SPRAYER DEPOT LLC Hose Reel Swivel, Steel, 1/2In 23156, LIBERTY Hose Reel Cart, Bronze, 275 Ft. 1/2In Hose 880-2, LIBERTY 15-1/2" Steel Wall Mount Hose Reel 2LRK9. Something went wrong. We look forward to many years of good service from this all metal unit. This hose reel is very well built and looks great. We live in VT, so it has gone through a years worth of use. ill keep you posted.Parts on back order for over a month not looking like this will go well. I cant imagine that its really so difficult to manufacture a sturdy, metal hose reel that is built to last a lifetime. That will be the first part to fail I believe.Otherwise, a great hose reel. Not enough items available. 4-I;k+79.hts`YS-lxuZbVxp6LMWqkY/bGKT"m9I(&Z&ZI$0"";1,( W+r |DADR099Z 6}G Shop our exclusive line of Benjamin Moore, Green Egg, Weber, Yeti and much more. item 1 Liberty Garden Wall Mounted Heavy Gauge Aluminum Hose Reel with Guide (Open Box), item 2 Liberty Garden 707 Wall Mount Hose Reel Aluminum Bronze Outdoor Garden Guide New, item 3 Liberty Garden Wall Mounted Heavy Gauge Aluminum Hanging Hose Reel with Guide, item 4 Liberty Garden 707 Decorative Wall Mount Garden Guide Hose Reel Bronze, 4.8 out of 5 stars based on 19 product ratings, 3.0 out of 5 stars based on 5 product ratings, 4.7 out of 5 stars based on 78 product ratings, 4.5 out of 5 stars based on 12 product ratings, 4.6 out of 5 stars based on 28 product ratings, 4.4 out of 5 stars based on 141 product ratings, 4.8 out of 5 stars based on 79 product ratings. Includes a 5 foot leader hose to connect to your hose bib. Not made with any quality checks?Buyer beware! Enter your email address to receive new notifications. They have lowered the price recently since the Rapid Reel has come out. However, the unit I received was poorly made. Further, the unit doesnt come with mounting hardware, which is just annoying. The 2nd I bought just last year and it had been nothing but trouble. lpPlUjPS1?lw Bgc The grip on the handle was falling off and today the crank completely snapped offcutting my hand in the process. ,nK@MMf]pol.9KPJ"bZu-VE==\jA.#\JR\\/?|IamvFH@#. One StarBefore I even rolled up the hose, the cast aluminum cracked in two places. The clear coat cost around $8 and the brass swivel cost around $30 after shipping. After reading the other reviews, I opted to clear-coat it before installation, and I swapped the swivel for a brass one. Anyway, works like it should and does a good job. %%EOF I reluctantly purchased three of the brass swivels. Privacy Policy 3jppsg6-ZrwrxxI+p8h"y`M]|EYs_W{OuZ{V.N7U|1d~QfU]m:Yy~,CLg51mSj0#Rp/ The Liberty Model 707 wall mounted hose reel with guide is perfect for all your watering needs. Only [max] left. The quality of each is fantastic but there are some small issues with each of them. Only logged in customers who have purchased this product may leave a review. Arrives fully assembled. For more information go to.

Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. Style:Hose Guide Liberty Garden Products Decorative Wall Mount 707 Hose Reel with Hose Guide makes it easy to roll and unroll your hose for tangle free hose storage. All of the decorative hose reels (and even the ugly ones) seem to have significant drawbacks. My hose bibs are all on softened water, so the hardness of the water is minimized and my sink faucets do not show any signs of calcium deposits or rust. 14 0 obj <> endobj I took the handle off of it and it lasted about 3 months. Features a storage shelf ideal for frequently used garden tools and hose nozzles. endstream endobj startxref I love this feature and the shelf above to place the sprayer and sprinkler when not in use.I recommend both products highly. Junk! Costs more in the long runI bought 3 of these for my new home a few years ago. Seems very well built. Again, second Liberty Gardens representative expressed no concern or apology about manufacturing a faulty product or the inconvenience that I have to go through after putting holes in my house from installing a cheaply made product. She told me the brass swivel was a new item and the aluminum swivel work just fine.After debating with Megan for a few emails, I asked her what she was going to do about the leaky situation. Convenient hose guide easily rolls and unrolls your hose neatly on your garden hose reel. The Liberty Model 707 wall mounted hose reel with guide is perfect for all your watering needs. I also noticed the swivels on the website are shipped free, so they still got my money in the end. Given that Liberty Gardens was able to provide written instructions for replacement of the elbow within minutes, suggests that this is a known defect in their product and they expect the customer to fix their defective product. I have a neighbor with one and can say the design is better and its built to last. They have really cheapened the product.

I went to their website before purchase, and it appears to have been discontinued.With all of its drawbacks, this unit works and is more attractive than the last one I had which lasted 16 years, btw. hb``b``ZVv01G30Nba Also, the hose fitting on mine had to be "cleaned up" before hose would screw on! I found this to be too much for the reel as if it does not reel correctly if it jams behind the guide. Attached is a video with the water turned off. applications. Terms & Conditions The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. This is a restricted item. 2000-2022 Home Depot.

0 Defective Product & Poor Customer Service from Liberty GardensItem arrived on time and was easy to install. I am a woman and I installed the items myself.The package contained the hose reel, short hose to attach to spigot, and instructions. Local store prices may vary from those displayed. All Rights Reserved.

That is unacceptable for a $135.00 hose reel!! A bit pricey but well worth it. This product is not intended for potable water applications (human consumption drinking and cooking) This is a very good looking hose reel on my house but it wont be there very long once the wife finds out that it leaks! As instructed in their owners manual, I called Liberty Gardens customer service. I hope this one lasts. My favorite yard addition to dateI purchased the unit with the hose guide over a year ago. The Rapid Reel is also made in China, but the company stands behind their product.One last thing, The aluminum frame on the Liberty reel is not treated prior to painting/powder coating, so it corrodes from the inside out. She told me she would sell me the brass swivel at a reduced cost of $17 each (they are normally $22 each), plus $5.80 for shipping. Color: bronze. I have a brick home so I went to the home improvement store and purchased lag bolts and anchors to attach it to the house. You have to go buy your own. It comes full assembled but the mounting hardware is not included. I had to buy mounting hardware to bolt them to the stucco wall of my house as mounting hardware was not included.

Apparently, however, it is! I'm a mechanic, so no biggie, but I can see this being a problem for others.. (CHECK THE FITTING GUYS!!) Verified purchase: Yes | Condition: Pre-owned. The 1st I bought in 2006 and it is still working flawlessly. Constructed from heavy gauge, non-rust, cast aluminum and features a 125 of 5/8 hose capacity. Broke and cut my handI have two of these. Looking if I can get a replacement part. Need Help?