Still doesnt work. The customer will be liable for the return shipping costs. My vacuum was out of warranty and the unit wouldnt turn on or charge anymore but the company offered solutions to my problem. We regret that we can not issue a credit or refund for any item that is damaged, lost in shipping, or sent COD. Thanks for getting the battery to me so quickly. At orfeld, we stand by every product we sell. At orfeld, we stand by every product we sell. Purchased a new battery and still not working. We will always do our best to process your return and issue your refund as quickly as possible. Your payment information is processed securely. I had bought a ORFELD vacuum cleaner a year ago, but its battery could not run over 5 minutes recently. So, I ordered new battery through the website, its carrier could not recognize and confused my address. After two years I needed a replacement battery for my vacuum. The customer will be liable for the return shipping costs. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Refunds are for the complete purchase price but do not include shipping & processing charges. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. Haven't had the battery long enough to give much of a review. It may take up to two billing cycles for the credit to appear on your monthly statement. We regret that we can not issue a credit or refund for any item that is damaged, lost in shipping, or sent COD. You are applicable for a full refund if the products were purchased within 30 days AND remain unused. Sign up for special promotions on the latest Orfeld products! Sent order via web site and all went well. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. However, ORFELD customer service handled this issue quickly, and finally I got a new battery. Be sure to save the receipt for your records. Your payment information is processed securely. We encourage you to protect yourself from loss or theft by insuring the return shipment and sending it by some kind of trackable service, such as USPS Certified Mail, UPS, Airborne, or FedEx. I jad purchased 4 vacuums from Orfeld and you failed me when it was time to take care of a loyal customer. We encourage you to protect yourself from loss or theft by insuring the return shipment and sending it by some kind of trackable service, such as USPS Certified Mail, UPS, Airborne, or FedEx. Kept it on charge for a while charge light was flashing. It also analyzed reviews to verify trustworthiness. You are applicable for a full refund if the products were purchased within 30 days AND remain unused. We do not store credit card details nor have access to your credit card information. We encourage you to protect yourself from loss or theft by insuring the return shipment and sending it by some kind of trackable service, such as USPS Certified Mail, UPS, Airborne, or FedEx. Refunds are for the complete purchase price but do not include shipping & processing charges. This vacuum really sucks. 
Refunds are for the complete purchase price but do not include shipping & processing charges.PLEASE ALLOW US UP TO 2 WEEKS TO PROCESS YOUR RETURN AND UP TO 30 DAYS FOR REFUNDS. To ensure your package arrives to us safely and undamaged, please pack each item ordered in the original packaging, and remember to include all accessories, parts, and pieces in order to receive a full refund of the purchase price (less shipping & processing). ALL RETURNS MUST BE RECEIVED VIA MAIL. Be sure to save the receipt for your records. It may take up to two billing cycles for the credit to appear on your monthly statement. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. We will always do our best to process your return and issue your refund as quickly as possible. It may take up to two billing cycles for the credit to appear on your monthly statement. 
Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. It may take up to two billing cycles for the credit to appear on your monthly statement. We will always do our best to process your return and issue your refund as quickly as possible. Got the new battery and nothing, same issue.
ALL RETURNS MUST BE RECEIVED VIA MAIL. WE DO NOT ACCEPT WALK-IN RETURNS UNDER ANY CIRCUMSTANCES. Refunds are for the complete purchase price but do not include shipping & processing charges.PLEASE ALLOW US UP TO 2 WEEKS TO PROCESS YOUR RETURN AND UP TO 30 DAYS FOR REFUNDS. To ensure your package arrives to us safely and undamaged, please pack each item ordered in the original packaging, and remember to include all accessories, parts, and pieces in order to receive a full refund of the purchase price (less shipping & processing). Please make sure that you are posting in the form of a question. 
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. It may take up to two billing cycles for the credit to appear on your monthly statement. Women's day, Free Shipping On Orders Of $12+. Contact Customer Service within the first 30 days of delivery of the product, and one of our Customer Service Operators will offer you a return address. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. Replaced the old battery and vacuum worked great again. We will do everything we can to make you happy with your purchase. You are applicable for a full refund if the products were purchased within 30 days AND remain unused. You are applicable for a full refund if the products were purchased within 30 days AND remain unused. We will always do our best to process your return and issue your refund as quickly as possible. At orfeld, we stand by every product we sell. Refunds are for the complete purchase price but do not include shipping & processing charges. Sign up for special promotions on the latest Orfeld products! The customer will be liable for the return shipping costs. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. PLEASE INDICATE WHETHER OR NOT THE VC818 BATTERY HAS BEEN DISCONTINUED! We do not store credit card details nor have access to your credit card information. At orfeld, we stand by every product we sell. I fully charged the battery and it does not lastlong enough to do more than one room on a charge.
At orfeld, we stand by every product we sell. Refunds are for the complete purchase price but do not include shipping & processing charges. We regret that we can not issue a credit or refund for any item that is damaged, lost in shipping, or sent COD. We regret that we can not issue a credit or refund for any item that is damaged, lost in shipping, or sent COD. We do not store credit card details nor have access to your credit card information. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. Be sure to save the receipt for your records. Women's day, Free Shipping On Orders Of $12+. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. We encourage you to protect yourself from loss or theft by insuring the return shipment and sending it by some kind of trackable service, such as USPS Certified Mail, UPS, Airborne, or FedEx. I use that vacuum everyday. We will do everything we can to make you happy with your purchase. Excellent vacuum, replacement parts easy to get, replacement battery in handle so you don't have to buy a whole new vacuum when the battery won't charge anymore, what's not to LOVE. Your recently viewed items and featured recommendations, Select the department you want to search in. Great service.. The new battery was all I needed. We will do everything we can to make you happy with your purchase. WE DO NOT ACCEPT WALK-IN RETURNS UNDER ANY CIRCUMSTANCES. Sign up for special promotions on the latest Orfeld products! ALL RETURNS MUST BE RECEIVED VIA MAIL. Contact Customer Service within the first 30 days of delivery of the product, and one of our Customer Service Operators will offer you a return address. Thanks again. To ensure your package arrives to us safely and undamaged, please pack each item ordered in the original packaging, and remember to include all accessories, parts, and pieces in order to receive a full refund of the purchase price (less shipping & processing). Contact Customer Service within the first 30 days of delivery of the product, and one of our Customer Service Operators will offer you a return address. The customer will be liable for the return shipping costs. We will always do our best to process your return and issue your refund as quickly as possible. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Disappointed. Be sure to save the receipt for your records. We do not store credit card details nor have access to your credit card information. It may take up to two billing cycles for the credit to appear on your monthly statement. Sign up for special promotions on the latest Orfeld products! WE DO NOT ACCEPT WALK-IN RETURNS UNDER ANY CIRCUMSTANCES. Contacte Orfeld support and they said that there is no warranty on it. I only hope that this battery will keep its performance longer. They td me that it needed a new battery which I proceded to purchase out of pocket. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. We do not store credit card details nor have access to your credit card information. To ensure your package arrives to us safely and undamaged, please pack each item ordered in the original packaging, and remember to include all accessories, parts, and pieces in order to receive a full refund of the purchase price (less shipping & processing). Refunds are for the complete purchase price but do not include shipping & processing charges.PLEASE ALLOW US UP TO 2 WEEKS TO PROCESS YOUR RETURN AND UP TO 30 DAYS FOR REFUNDS. We will do everything we can to make you happy with your purchase. Your payment information is processed securely. Refunds are for the complete purchase price but do not include shipping & processing charges.PLEASE ALLOW US UP TO 2 WEEKS TO PROCESS YOUR RETURN AND UP TO 30 DAYS FOR REFUNDS. Refunds are for the complete purchase price but do not include shipping & processing charges. quick shipping, affordable replacement, good communication. Women's day, Free Shipping On Orders Of $12+. It may take up to two billing cycles for the credit to appear on your monthly statement. They offered a new battery pack for a fraction of the price of a new unit. Contact Customer Service within the first 30 days of delivery of the product, and one of our Customer Service Operators will offer you a return address. Your payment information is processed securely. WE DO NOT ACCEPT WALK-IN RETURNS UNDER ANY CIRCUMSTANCES. Your payment information is processed securely. It may take up to two billing cycles for the credit to appear on your monthly statement. It may take up to two billing cycles for the credit to appear on your monthly statement. Be sure to save the receipt for your records. Credit card purchases will be refunded to your credit card company the day we confirm receipt of your return. Disabling it will result in some disabled or missing features. So no thank you. We regret that we can not issue a credit or refund for any item that is damaged, lost in shipping, or sent COD. The customer will be liable for the return shipping costs. We encourage you to protect yourself from loss or theft by insuring the return shipment and sending it by some kind of trackable service, such as USPS Certified Mail, UPS, Airborne, or FedEx.
ALL RETURNS MUST BE RECEIVED VIA MAIL. We will do everything we can to make you happy with your purchase. To ensure your package arrives to us safely and undamaged, please pack each item ordered in the original packaging, and remember to include all accessories, parts, and pieces in order to receive a full refund of the purchase price (less shipping & processing). We are just hoping it lasts longer than the first one that came with the original purchase. You are applicable for a full refund if the products were purchased within 30 days AND remain unused. Contact Customer Service within the first 30 days of delivery of the product, and one of our Customer Service Operators will offer you a return address. Bitte berprfen Sie vor dem Kauf den Batterietyp. Please check the battery type before purchasing it. You can still see all customer reviews for the product. Sign up for special promotions on the latest Orfeld products! Refunds are for the complete purchase price but do not include shipping & processing charges.PLEASE ALLOW US UP TO 2 WEEKS TO PROCESS YOUR RETURN AND UP TO 30 DAYS FOR REFUNDS. The new battery is better than the original battery. ALL RETURNS MUST BE RECEIVED VIA MAIL. WE DO NOT ACCEPT WALK-IN RETURNS UNDER ANY CIRCUMSTANCES. Hard to find replacement battery that was just what I was looking for, and just as advertised. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, ORFELD Vacuum Cleaner Replacement Battery for EV-679, Learn more how customers reviews work on Amazon, See all details for ORFELD Vacuum Cleaner Replacement Battery for EV-679. It may take up to two billing cycles for the credit to appear on your monthly statement. Arrived in good condition and working, came faster than I thought it would too. Women's day, Free Shipping On Orders Of $12+. This page works best with JavaScript. Works well. Women's day, Free Shipping On Orders Of $12+.