Exterior Solar Shades are the best defense against the heat. Let the suns warmth fully penetrate your interior space while maintaining a transparent barrier against the elements. Exposed Roll, Motor: Fabric is 2 5/8 narrower than brackets. Chain Operated, Exposed Roller: Total 1 3/8 (3/4 on chain side, 5/8 on idler end) This means that shades that have vinyl wider than 54 and taller than 51 will have horizontal sonically welded, structurally stable seams that will not come apart.
North Solar Screen, LLC. We love the shades!., Dear Debby, Resistance to the Elements: Our vinyl has passed the rigorous 200 hour UV and Weather Test for snow and rain. When intensive cleaning is required the colored (room) side can be cleaned with a wet cloth. Thanks for a truly great product.
There is a 1/8 gap between the side channel and the fabric on each side. Because they absorb the solar radiation before it passes through and needs to be reflected out, they keep the interior much cooler. Chain Operated, Housing box: Total 2 ( 1 on chain side, 1 on idler end). 
Before using anything stronger than mild detergent and lukewarm water, test an unobtrusive corner of the shade. 10. If there is a smudged area use a mild, highly diluted dishwashing liquid with a clean soft cloth. The 5 channel has five separate channels plus an all button..
Thank you North Solar Screen!!! The quality of the SilverScreen Shade was much greater than we had expected. The XQ5 premium motor is our standard outdoor shade motor. We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. The sole and exclusive obligation of OEM and North Solar Screen under the above warranty is the repair or replacement of the product or any part of the product. Super easy to install and great customer service.
Depth required for a flush mount depends on a combination of width, height, material ordered, lift system, and headrail option. lubricants as these will cause dirt to build up and affect the way the zipper operates. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! If you have trouble with your motor, contact North Solar Screen and let us have you work with Tech Support. A. Carla, Karen, and the rest of the gang at North Solar Screen are true experts and they really mean it when they say, The customer comes first. I highly recommend this company. We feel good about conserving energy and almost certainly trimming our cooling bill.. Look for electronic anti-static sprays such as 3M and Endust for Electronics, available at home improvement centers, hardware stores and cleaning supply companies. Use the Plexus Wax provided with your shades to help protect the vinyl and help it operate well in humid conditions.
All wood alloy and faux wood slats carry a five year warranty. Additional layers of tape may be required until the shade rolls up evenly. Again, these are custom products and CANNOT be returned for reasons other than warranty repair or service. Give the narrowest dimension especially between any protruding trim, bolts etc.
If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. Available crank operated or motorized, they ride up and down on sturdy cable guides. Add a safe heater to extend the outdoor living season. It fit great and blends in beautifully. In no event shall RollEase, Inc. be liable for loss of anticipated profits or for special, collateral, consequential or incidental damages, direct or indirect.
When wind higher than your setting is sensed for a duration of 2 minutes, the shades will automatically retract. Light vacuuming initially to remove the airborne particles followed by cold water with a mild non-ammoniated liquid detergent on a standard sponge. Housing box: All shades take 4 housing box, unless they are both wider and taller than 120, in which case you may need to upgrade to a Grande Shade. will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacement parts.) There are no sharp instruments on site. Attached are two pictures of the roller shades that we purchased from you in May 2011. It will age the film and leave additional chemicals on the surface, compromising the optical clarity of the material. For Vinyl Fiberglass Ive enclosed a couple photos of the screens taken at 4pm with the hot, bright sun blasting away, but is nice and shady and cool on the patio, thanks to North Solar Screens shades! IF INSTALLED WITHIN 3 MILES OF SALTWATER, cranks, housings, side rails, cables, and cable hardware have a reduced warranty of ONE year. This warranty does not apply to any RollEase clutch subjected to unauthorized repair or alteration, or to misuse or abuse. Hello, Your Grande Shades have made a tremendous impact in the use of our pergola. Blackout cellular fabric is easy to care for.
All moving parts, such as cords, will eventually wear out and fabric may fray. OEM warrants that subject to the following conditions and exclusions, the product will be free from defects in manufacturing and workmanship for the following periods after purchase: Fabric: Three Years Housing box, crank, cables with L brackets or turnbuckles: Fabric is 3 1/2 narrower than the housing box. The bottom bar hangs below the housing box 2 when shade is rolled all the way up. There is a 2 gap on the crank side, and a 1 1/2 gap on the idler end.
If reported 61 days or more after receipt of the original order, replacement parts are free BUT YOU PAY SHIPPING. Do not scrub the surface.Rinse thoroughly.Complete immersion in not recommended.
Commercial applications carry a five year warranty on both fabric and moving parts. Shades go down automatically 20 minutes after the wind stops, calculated from when the wind is reduced. If it is determined that the cause is weather or installation related, you will need to purchase replacement parts and pay for shipping regardless of when you report it.
Maximum Dimensions: Just wanted to let you know we received and installed our solar screen and it looks great. Do this on small surfaces to ensure shade is completely dry before re-rolling back around the tube, otherwise permanent marking of the film surface may occur. I just wanted to write and let you all know how much your Verosol Silver Screen shades are helping us stay cool! If you do not, we will NOT be able to replace parts or shades that are damaged. Housing must be level.
They are not defects. Rusting to stainless steel or steel components if within 3 miles of saltwater or adjacent to a chlorinated pool (warranty reduced to one year).
You can roll your shades UP when it is windy, but NOT DOWN! To use, shake can well. They started in Europe as a way to keep buildings cool.
Not recommended for metal areas like fully steel or aluminum pergolas with metal slat roof or metalized glass panels that radiate excessive heat. Its not recommended to put motors any closer together than 19, instead place them on opposite ends.
Carla, Dear Debby,
If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. 4. We are enjoying our Reverse the direction and inspect the track for dirt & debris etc. Gap is larger on the chain side than the idler end. Measure Height (inches): Measure height from the top face or underside of the header beam to where you want the shade to drop.
It also blocks the cold wind. To use, shake can well. A. OEM PLEATED SKYLIGHT LIMITED WARRANTY Nothing got wet nor ruined. If you are close to the sea with salt air smog where you can actually taste the salt air, spray off the cables, bottom bars, and all metal parts as you would ocean going boats, even the stainless-steel ones. Freight is not covered. Defects occurring in OEMs sole judgment as a result of 1) improper installation 2) abuse or misuse 3) normal wear and tear or 4) maintenance and care not in accordance with the instructions included with the product are not covered under the warranty. For PVC Shades Darker colors on the exterior absorb more light and are therefore 10% more effective than light colors against the heat. In some states, exclusions for incidental or consequential damages are not allowable. If you have trouble with your motor, contact North Solar Screen and let us have you work with Tech Support. deck and sunsets much more. We may also request other photos/videos.
If you see mildew on the fabric or do not see any but know it is a problem in your area periodically scrub or sponge the fabric with a commercial mildew remover or 1 part bleach to 3 parts water and rinse thoroughly. If fully enclosing the structure one should be ordered with a crank or one opening left uncovered as an emergency egress. It makes a big difference in the temperature inside the room.. Fabrics are cut with state-of-the-art lasers, seams are sonically welded, and our tables are rounded and smooth. They can withstand up to 35 mph winds. Loss of pleating is not covered if the product is not being cycled (held in the raised position a portion of the time). Exposed Roll, crank: Fabric is 3 3/4 narrower than the brackets. If a shade purchased through North Solar Screen, LLC. Always feel free to call us for help and email us photos of where you want to install. Let the shade air dry before rolling it up. All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. If you prefer to mount to the exterior side and overlap solid or rough surfaces, we recommend shimming out your brackets or housing box at least 2 to help alleviate potential fraying or premature wearing out of the material. We sensed this is how everything would be when the order first arrived. Best solution is to remount the brackets so the shade will be level. North Solar Screen, LLC. Use a mild soap (like lux or Ivory) mixed with lukewarm water. Identifying Wind Speed.
This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. Lower shades during calm conditions so the zippers dont bind. Apply gently to avoid scratching the surface. By adding your shades we now can use it all day all year. Gap on Crank side is 1 7/8, gap on idler end is 1 1/2. With the Somfy TaHoma shade motors can pair with a wide range of home automation systems. Follow up with IMAR Strataglass Protective Polish if necessary. Neither OEM nor North Solar Screen shall be liable for any special, indirect, consequential or incidental damages, including but not limited to loss of use. Group shades into rooms, and choose favorite, scenarios, and individual schedules. Simplicity motors and controls have a 5 year warranty. GREENGUARD Environmental Institute (GEI) governs and administers the GREENGUARD Product Certification program. Due to these variations we recommend that when identical products and colors are to used for more than one opening, that they all be ordered at the same time. NEVER USE: Windex, Rain-X, Pledge, Plexus, Simple Green, Orpine, car wax or any other harsh cleaner. We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. (Excessive Heat sources include, but not limited to: magnification of sun light through cubes of glass, heaters of any kind, ovens, candles, lighting fixtures, etc.) Policy is subject to change without notice. They do a good job of blocking the winds and sunlight. We do not take returns on custom cut shades.). For areas up to 14 wide, these 30 ml. The housing box and bottom bar will be in your line of vision when shade is rolled up. Not as ordered means wrong size, color, fabric, lift system, cable anchor hardware, etc. Baby Grande shades only go up to 14 wide. is found to be defective in materials or workmanship, we will, at our discretion, repair, replace or refund the cost of a product which fails to conform to this limited warranty. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! Create up to 40 scenes and schedules to automatically operate multiple shades, If used with a wind sensor shade can be lowered after 15 minutes of reduced wind (requires a security camera to show position of shade), If used with a wind sensor and shade was raised because of wind, shade can automatically lower at a preset time as long as the wind was not blowing at that time. Enjoy a longer outdoor living season. I thought I would let you know that last summer when the temp was 100 plus outside my husband measured the temperature of the glass of the west facing slider with an infared thermometer then we pulled the transparent solar shade and measured again and there was a 30 degree difference. It also has a clear plastic wall bracket. will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacment parts.) With the help of the videos on your website, the installation went very well. If reported within 60 days of receipt of the original order, replacement parts/shipping are free of charge. Wipe off and buff with clean cloth. If your header and sides are completely level we can also make the shade fabric the size of your opening width minus to make up for irregularities. Mandatory for motorization. The fabric can be dusted with a soft, clean cloth, feather duster or lightly vacuumed with a soft brush attachment.To spot clean, use a cloth or sponge dipped in a light solution of lukewarm water and clear dish detergent and lightly. A. Specifically, we warrant the Simplicity motors and controls to be free from defect in material and workmanship under normal and proper use for a periods of 5 years commencing with the date stamped on each product. Dry by hanging the shade in a rolled-down position.
Somfy Warranty Somfy offers end product suppliers a 5 year warranty on all motors and controls. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. Connects to the home network and one or more XQ5 Radio controlled motors. 16 channels to operate up to 15 individually or in a group; Motors can be reset from the remote important feature for very tall shades, We recommend ordering the hand-held remote for easier programming of limit stops, Low voltage device, in most cases doesnt require an electrical box, If used with 1 shade, timer can be used to set limit stops, Multiple shades require multi-channel remote to set limit stops, Can be set to raise and lower shades once a day only, If used in conjunction with wind sensor, wind sensor will lower and raise, use remote to lower after wind dies down, Must order Soliris hand-held remote to set sun sensor and program limit stops (not wall mounted), Wind and Sun/Wind Sensors automatically retract shades between 6-31 mph, Sensors plug into a grounded outlet, best to have one for each direction shades are facing as wind comes at them differently, Shades will lower when wind higher than your setting is sensed for 2 minutes, or when enough light is sensed.
Thanks for all the help your company gave me to make sure these were measured correctly. Damage caused by improper installation or installing in ways that are against ourrecommendations. The battery is CR2430. Gap is the same on each side for motorized shades. Rinse thoroughly with water.
They are long enough to block the sun until it goes behind the roof of the home behind us, and the one on the entry way, we can still walk under without having to duck.
Extruded aluminum housing in different colors gives a complete look and protects roller. Determined upon the shade material of choice there are two different ways to clean your indoor shades. Thanks!, Your Grande Shades have made a tremendous impact in the use of our pergola. Damage to the fabric or failure of the bottom pocket weld are not covered by warranty if you install with the fabric overlapping a solid surface (posts, walls, window frames, etc.). Housing box, crank or motor: 5 1/2 (9 if fitting this in a pocket). We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. Color Disclaimer for All Shades We always recommend that you received samples before ordering your shades. Photographs showing damaged packaging and parts are required. Dimensions: 4 1/2 x 4 1/2.
Avoid skin and eye contact when working with bleach solutions. Cables run plumb from the top of the shade to the bottom mount. There is a 1 3/8 gap on the motor side, and a 1 1/2 gap on the idler end. I will certainly recommend you to others. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. If the Simplicity product fails within this 5 year period, we will repair or replace it free of charge.
Dry by hanging the shade in a rolled-down position. Watch the shades when you are operating them. You will be sent a new motor and a label for returning the defective one, using the box the new one is sent to you in. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. Subjecting them to maximum wind load on a regular basis will cause them to wear out faster. Better to upgrade to the Citadel High Wind Zipper TrackShades. Fabric should be regularly dusted/vacuumed as appropriate. Baby Grande Shades have a 35 mph wind rating.
Normal wear and tear is not covered. Each scenario can automate the ascent, descent and preset controls, with the ability to repeat any day of the week and set vacation modes, Multi-Channel to operate up to 4 individually or as a group. Normal wear and tear, wear from fabric rubbing on walls, posts, or any part of the structure theshade is mounted on, extra bolts you wrongly installed on the shade, or any damage caused by the bottom weight bar hitting posts, walls, etc. This obligation excludes labor cost in measurement or installation and the cost of returning the product. We will warranty batteries for up to 3 months from date of purchase; batteries are not covered by the 5 year warranty. XQ5 Initial set up, pairing the remote, setting the limits, Clearance Needed For 4.5" Housing Box, We take orders by phone to help eliminate costly mistakes. shades have passed rigorous tests for rain and snow, with winds up to 35 mph and temperatures down to 0 F without cracking. The vinyl blocks 98% of the UV and is double polished to prevent sticking. Horizontal seams are double the thickness of material and 1/2 tall (picture is blown up). Shades that are wider than 54 and taller than 51 will have horizontal sonically welded seams approximately 1/2 in size. *Recommended Clear HeightAbove Opening:7 to allow shade to disappear from your line of vision. I think you deserve kudos for your efforts, follow thru, and resultsyou have a lot of good people helping make that happen. SOMFY 5 Year Warranty (pdf).
Rinse thoroughly with water. Under no circumstances are installer fees covered, regardless of whether it is a warranty issue or not. In this record breaking heat the shades, kept down all day, have helped the inside temp stay about 10 degrees cooler than when we left them up. considers these things as normal wear and tear and residential applications carry a 5 year limited warranty. Wind may stop the shade from going down. General Guidelines: Q: Q: The material on my shade is rolling up crooked. Vela GreenScreen, E Screen, M Screen, SilverScreen Heat Reflecting, PVC Free Supreme Polyester Blackout, The Insulator Symphony, Symphony Light Filtering, Phifer 2360, Phifer 2390, CITADEL Classic High Wind Zipper Clear Vinyl, CITADEL Brawny High Wind Zipper Clear Vinyl, Vinyl is 30 ml, marine grade, stain, and moisture resistant, Can handle down to 0 degrees without cracking, Has passed 200 hours of stringent UV and Weather testing for rain and snow, Internal steel rod gives extra weight support on bottom bar. Splines: Fabric is secured to the roller with a sturdy spline that runs the full width of the shade and is permanently affixed to the fabric so that it cannot slide out.
Shades must be installed correctly per instructions. GEI is an independent, non profit organization founded to create healthier indoor environments which improve public health and the quality of life. The tracks must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly.
We are constrained by the freight companies policies in this matter. 15% restocking fee for return of components (i.e., motors, replacement clutches, chains. Motorized Components: One year. Repeat until shade is lowered. Thank you all. At this time of year and in the spring we could not fully use it because it faces south and the angle of the sun raised the temperature greatly.
Do not continue to operate a shade that appears to be jammed. Abrasive cleaners cannot be used on window vinyl. Available as single channel or five channel. Q: What is the depth required? Housing box, crank or motor: 4 1/2 (8 if fitting this in a pocket). or its licensed fabricators or distributors be liable for incidental or consequential damages, or for any other damage, loss or expense, cost or fee associated with such damage. And the shades are fabulous., Although we have not measured the temperature difference, it must be significant. Vinyl should be cleaned regularly. Colors vary from lot to lot and may not exactly match sample swatch, sample book, or previous purchases. Thought you would like to know Got the Sun Guardian screen and got it up it works great and looks great. Our confirmations detail shade dimensions, fabric dimensions and colors, and all the specifics about the construction of the shades you are ordering. Once winds have lowered below your setting for 20 minutes, you can control the shade with your remote. Use Grande clear vinyl shades for areas wider than 14.. These fabrics include microban antimicrobial additives which inhibit the growth of stain and odor causing mold and mildew. Minimum Depth Required: 4 1/2. For Crank operated shades we will also need to know the height from the ground to properly size a hand brace, For more detailed installation instructions see our installation tab, The shade mounts to the surface or face above your opening on the interior or exterior of your structure, Minimum Height Required: 4 1/2 above opening*. A. Seams opening 3. Shades must be mounted to the underside of a beam/ceiling or to the face of a beam/wall, and cannot be end mounted. Installing within 3 miles of salt water is considered salty air and changes the warranty on metal parts, not the fabric or motors. warrants that its window treatments will be free from defects in materials and workmanship for as long as the original residential purchaser owns the product, provided that the product was installed properly and in accordance with the installation instructions. Baby Grande and Grande shades are the same construction. Vinyl can expand and contract up to 2% which will result in the dimensions slightly changing with temperature fluctuations. warrants that its window treatments will be free from defects in materials and workmanship for as long as the original residential purchaser owns the product, provided that the product was installed properly and in accordance with the installation instructions. Spray on lightly. Fabric is cut narrower than the roller. ***Shades larger than 126 wide x 123 high will require a horizontal sonically welded seam approximately tall. Your screens are amazing. Our Return Policy: When shades are ordered from North Solar Screen, our shade materials must be cut to fit.
9. These guidelines take into consideration the heightened sensitivities of school populations. Cleaning should be done with a mild vinyl cleaner or basic mild neutral soap such as Ivory or Lux mixed with lukewarm water.
The aluminum housing box covers and protects the roller. Now we can comfortably use two west-facing rooms a sunroom and a bedroom during the heat of the day.
When damp, raise shade tightly to recrisp pleats.
Despite every effort to accurately duplicate each products color when scanned to our website, actual colors may vary. They are absolutely wonderful and really cut the sun and heat. With the help of the videos on your website, the installation went very well. General guidelines: Fabric width varies depending on lift system and headrail option. The finished product is exactly what we talked about and designed. We may request photos and videos. I do not normally write letters, but our experience with your company has been beyond what we expected. Thanks! The power cord & plug come separate to cut to the appropriate length.The XQ5 motor doesnt have an antenna in the cord, so the cord can be cut as short as needed. My customers are happy and you can actually FEEL a cold breeze from our ac. It helps to spray an anti-static aerosol on the dusting implement. These dye lot variations are common to the manufacturing process, and are within industry tolerances. If commercial spot cleaners are used, they must first be tested and allowed to dry on an inconspicuous area to ensure compatibility. Motors can be butted up to share an outlet. All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. If sun sensor has raised the shade but rain exceeds your setting, the rain sensor will override the sun sensor and lower the shade to care of showers. The housing box keeps the shade fresher for long lasting use. There is a +/- 1/8 production tolerance. All wood alloy and faux wood slats carry a five year warranty. Defective Spring Motor 5. *Since it is very pliable, vinyl can easily be scratched. They were received in perfect condition and the measurements were exactly as ordered. Verosol fabrics are also easy to maintain dust can be removed with a soft feather duster or vacuuming with a soft brush at the lowest position.
As I told you and you will see, the improvementis remarkable. The gap on both sides is 1 1/2 on each side.
Vinyl shades should not be folded and stored for an extended period of time when damp or wet. Call for more information. **Clear Vinyl shades CANNOT be mounted CLOSER THAN 3 FEET from a heat source**. Due to these variations we recommend that when identical products and colors are to used for more than one opening, that they all be ordered at the same time. Avoid rubbing too hard. All shades are thoroughly inspected before they are carefully packaged to ensure they are pristine. Shades ride on sturdy stainless steel cable guides that lock them in any position. Withstands winds up to 35 MPH We will request photos and videos of your installation. If you are not satisfied and or require additional assistance you may write to VP Operations Manager, OEM Shades, Inc. 700 First Avenue, Ford City, PA 16226. This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. Fabric width varies depending on lift system and headrail option.
Dear Debby, Side rails must be plumb and parallel. Normal wear and tear is not covered. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. This covers your opening and minimizes the chance of damage to the material. It can withstand temperatures down to 0 degrees without cracking. If shipping damage exception number is not obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 4 business days of delivery.