I know most people feel the same way. View cart for details. The brush rollers can be wiped and dried, and anything else in need of a clean can be wiped with a damp cloth and allowed time to fully dry before assembling. Shan, back to how it should be. Best wishes,
And thats saying a lot from someone who hates to vacuum! If you Buy It Now, you'll only be purchasing this item. Refresh your browser window to try again. Waiting for help from Dyson. I run it on Max most of the time. By the time the air has been shot out of the bin and into the top filtration system, much of it has already been cleaned, leaving those filters to do less work.
Just do it. Schools Out!
The tracks get dusty and dirty when the door is used a lot in the summer. Any idea or tips to help solve this problem? Best wishes,
Best wishes,
What you need to know is this: Dyson has over 300 engineers working in the motors team alone, and you can clearly see how well dirt is being sucked up by just looking in the bin. This tool is activated by the motor, so the mini brush roller head can grind in and pick up dirt and debris in smaller areas that can be otherwise difficult to vacuum. We have _many_ lithium-ion powered tools (power drills, saws, chainsaws, pole-saws, whipper-snippers, hedgers, planers, sanders, eBikes, etc) and the V8 is the first tool to experience this kind of 'surging'. I just wrote a review as I bought one of these terrible machines too!
Oh, and its my first stick vac! Melissa Maker is an entrepreneur, cleaning expert, founder of Torontos most popular boutique cleaning service, and star of the Clean My Space channel on YouTube (but she still hates to clean!). on a single charge. Have no power when trying to use. Samuel
If its not easy, re-strategize until you figure it out. Full battery, switch to max suction and it does. do I have to keep my finger on the on switch all the time???
Best wishes,
A couple of other things to note, the velvet strip bordering the frame helps to protect the vacuum head from nicking a piece of furniture or a wall if it bumps into it, and the red +/- adjuster on the front allows you to manually adjust for high (+) or low (-) pile carpet. This is the head youll want to use for all soft surfaces, but know that it can transition and be used on hard floor surfaces, too. Further, it offers up to 60 minutes of fade-free cleaning.
And now that you know what you know, I can assure you that youll use it to its maximum capacity and get much more utility and enjoyment out of it. Best wishes, If you find you are experiencing an issue with your floor tool on hard floors please contact our helpline on 1800 239 766 or send us through an email to auasdkyson@dyson.com. With the V11, three options are offered to help maximize up to approximately 60 minutes of fade-free cleaning (Ill explain this concept shortly!) We look forward to hearing from you. My dyson vacuum is only 5 mons old and the internal part of the head looks fine so I am confused as to why this is happening! Facebook.com/Dyson, If it also makes a pulsating noise before cutting out, this is likely to be due to an obstruction of airflow. Whats cool is that when it transitions from hard to soft surfaces, youll hear the suction level adjust. with pole) to clean floors and hey, with the right attachment you can also tackle your high-dusting. Why is this happening??????? When that purple strip wears down it causes the vac to seal to the ground causing difficulties pushing it across a hard floor. My vac was purchased in March 2018 and it also will not charge. In other words, you dont need a bulky vacuum, plus a handheld. I am saving it for further reference. Hi Kay,We believe its the life of the battery is very short! As the famous meme goes, when you clean the vacuum cleaner, you become the vacuum cleaner. Does hanging the Dyson in a laundry room with higher humidity shorten the battery life? I am sorry that is a question for Dyson I have mine placed on top of my dryer in the laundry and there is no dramas when I bought I was told I could put into on to a shelf rather than putting on the wall with the bracket. Since these arent exactly a drop in the bucket, I want to show you how to take proper care of yours. Samuel Checked the valve in the main unit wasn't able to close and once free of obstruction, the unit now works fine. I use this the most because we have hard floors but I change to the Torque head when Im in my bedroom since we have an area rug in there. I dont have it with me to check - thanks, have v8 animal as soon as I put on max machine stops , on normal seems to workthis is after being on charge all night. If you have any further questions or if you need assistance please email us at auaskdyson@dyson.com and we will be happy to help. Hi I have had my Dyson v8 Animal for about 4 months and have used it on both carpet and tiles without a problem in this time. Recently it has started to surge-then-lose-power, then surge-and-lose-power, even when fully-charged. I came across an incredible deal on the V11 Torque, it was the same price as the V8 Animal at Costco so thought why not? It sounds as if the purple rubber sealing strip may be out of alignment or the mini rollers under the head may have an obstruction such as wrapped hair or threads around the axles. Its hard technology to replicate and they do it really well, arguably, best in the category. I mean working correctly or not. Dyson V8 Animal is a ProductReview.com.au Awards Winner for 2019, 2018 and 2017. A run time of approximately 6 minutes is expected when the machine is set to Max mode, and the machine is automatically set to Max when new. Apologies for any disappointment, however the connections and electrical supply changed in our new V8 machine to make the fitting easier to use, hence, V6 motorized floor tools won't fit the V8. Like you, Im reading the instructions and overdosing on YouTube V11 videos Im binge watching Vacuum wars, a little sad, I know, but it is a great resource, pretty amazing actually and it helps justify my decision to buy these expensive vacs. I purchased a new sole bar / plate for $15 from the Dyson website and its now brand new v8 dyson animal will not charge.Any help? We know that chlorine bleach is a huge no-no. Heres another tool I wasnt quite sold on for a while until I figured it out and started using it. I would like to know if the soft roller cleaner head from the V8 Absolute, can also be used on the the V8 animal? I hope this helps, however if you'd like to discuss this further, please email auaskdyson@dyson.com and our Dyson Experts will be happy to help. I am a bit concerned this rubbing will scratch my floor boards. Plus! Seller assumes all responsibility for this listing. I am sorry to hear about this. I have 2 dogs and it picks up their hair and is a great vacuum but I am not so sure I have enough faith in Dyson to purchase another one. Strange you should ask this . Should have thought this one through q little better.2) cutting out in less than 1 minute in max suction, but when I place it on the charger it registers 2 bars.
I love the vacuum, but from all of the things I'm reading with people with the same problem, there seems to be an issue.1) the battery life is an issue. I have a wool loop pile area rug that I want to care for but Im having trouble finding a vacuum that would be gentle enough. Give it a good shake and then manually close the lid and pop the bin back up until you hear an audible click. Thanks for your question. If you are using the machine on MAX for the full run time please let it cool down for a few minutes before charging. Now Im ready to put them to use! Time for Teachers to Veg Out!
The crevice tool is used to get right into those tight spaces your vacuum couldnt reach. This is red and purple and fluffy and pretty. This is where we can go really deep on technology, but I am not going to do that here because I need you to stay with me.
Best wishes, Red for max or boost, which is perfect for those very grotty areas (think: entryway mats with ground-in dirt or cushions with tons of pet hair). Place your finger and thumb on the red tab and push downward. Never heard of it? If you have any other questions or if we can be of any further assistance please contact our helpline on 1800 239 766 or send us an email through to aucustomercare@dyson.com. I find this can be one of the more confusing things to understand when we are being told about a vacuum, so I want to take the time to explain this. I know this was a bit long, but listen, if I am going to teach you how to use a Dyson V11 stick vacuum, I am going to teach you the RIGHT way to use it. Not sure what is causing it? If you are experiencing a specific issue with your machine please contact our helpline on 1800 239 766 or send an email through to aucustomercare@dyson.com. The soft woven nylon and anti-static carbon fiber is specifically for hard floors (the softness protects from scratching!) Hi, I was dismantling and cleaning the vaccum bin and I realised hairs and debris stuck around the red rubber ring, while cleaning the rubber ring and a clip plastic drop out and would like to check how do I fix back the red rubber ring inside the vacuum bin as I am unable to fix back and use. Im charging it now and am sure it will come in handy. So we can best assist we would kindly ask for you to email auaskdyson@dyson.com with your details and our Dyson Experts will be in touch shortly to assist. Hello,I have just purchased the Dyson V8 Animal. Does the connection fit the new model?
I have cleaned the filter and made sure all chambers are free of dust and dirt also on normal power it cuts out every so often when I have a attachment on no matter how much I clean it any suggestions?
to be failing. Thats OK. For all the years you wished you could have used a vacuum to get the dust out of those terribly tricky areas such as piles of computer wires, your crumb-laden keyboard, artwork, dusty light fixtures, mantles, brick or textured walls, tops of books on a bookshelf, planters, woven baskets, door frames and door panels, lampshades.. you get the idea! ney for, I want to run it on Max mode even though I get less run time - I'm aware of that. reas that may have been missed: https://www.youtube.com/watch?v=dpxRl17N03E, The red flash indicates a main body issue and blue flashing could indicate an obstruction or flat battery depending on whether the handle or Max light is flashing. My wife wanted this so bad and now is scared to use it.Back to R&D if there's no solution guys. I would get in touch with Home Depot to see if you can get a replacement ot go to Dyson direct. Facebook.com/Dyson, It is recommended to leave the machine on charge at all times when not in use so it is always ready to go. Does anyone have the issue that when it is switched onto full power it consistently cuts off? Its also great for car interiors and when snapped into the extension pole, its perfect for high dusting. A vacuums job is to remove allergens and dirt from the surface it covers, filter out these particles large and small from the air, it sucks up and expels clean air via the exhaust thus improving indoor air quality all the while not clogging, overheating and looking sleek. Shan. Samuel In fact, when tested, the V11 twice the suction of any cord-free vacuum on the market (!!!!). If you require any help with this please send us through an email to auaskdyson@dyson.com and we can provide you with some photo instructions. You can use this if you are just doing hard floors and dont plan to transition to soft surfaces. This allows the bin to pop right off. I hear this all the time. Its perfect for car cleaning, too. Best wishes, So three cheers for realizing your dreams! Mira, Dyson cord-free machines can be charged in a cupboard, however we do recommend to ensure there is adequate air circulation as the battery can become warm during charging. I loved this overview, and I look forward to seeing your in-depth tutorials. A tip I always share is, if you are working too hard or feel you might break something while attaching or removing a tool, thats not how the mechanism was intended to be operated. If you have pets, kids, or allergy and asthma sufferers at home, effective filtration is non-negotiable. Dyson must have provided it to you as part of the set, WHAT a GREAT overview for my new Dyson V11! Engage the right mode at the right time and youll always get great results. We look forward to hearing from you and assisting. Do I keep both battery packs plugged in at all times? Remember, the LED display will tell you when the filter needs cleaning so theres no guessing. Important, yes. t has caused the issue so that it can be resolved. Facebook.com/Dyson, The V8 machines have 2 power modes, and a variety of possible run times from 6-40 minutes based on the power mode and floor tool selected. Thank you for taking the time to write this. Best wishes, Thanks for your query, the lights are indicating the machine is fully charged, but as the machine has no power, we will need to run through some diagnostic checks with you to ascertain wha Anne, same problem with me - I've just got off the phone from Dyson yet again. Hi Alanna. I love my animal V8 Dyson but the head has started to rub/squeak on the floor as if the rollers are getting stuck or jammed. Melissa has appeared on the Today Show, and has been featured in InStyle, Real Simple, and Better Homes and Gardens. For scrubbing, grab a cleaning toothbrush and remove build-up or debris before rinsing and allowing to air dry. any idea whats causing this? Best wishes, Hope this helps, So we can assist, please forward your details to auaskdyson@dyson.com and our Dyson Experts will be in touch shortly to assist. The wall mount isnt just there to look pretty, it charges your vacuum when not in use and stores tools. In fact, the filtration system is so powerful that it captures 99.97% of particles as small as 0.3 microns, making sure only clean air is expelled so that exhaust air hitting you is ????CLEAN????. When I got my Dyson V11, I sat down for an hour or so reading instructions and watching videos learning as much as I could. . Yeahwhat took me so long?!!!
As the machines were purchased at Home Depot, we believe you may be located in the US or perhaps Canada. If you want to learn more about the vacuum you can visit Dyson Canada. If it detects a blockage, itll display a message on the screen and show you where to look for the blockage. Youll have your Ph.D. in Dyson V11-ology by the time Im done with you. So we can best assist, can you please email auaskdyson@dyson.com with your details, along with photos of the underside of the head? When I started vacuuming professionally years ago, I had absolutely no idea what all of the tools were for and how they could be used even though the instructions were right there. Dyson Australia Problem now solved! I keep everything in my laundry room/mudroom and while the vacuum hangs on the wall, the wall mount can only keep two tools on it so I keep a small basket underneath where spare attachments go. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au.
And now that you know what you know, I can assure you that youll use it to its maximum capacity and get much more utility and enjoyment out of it. Best wishes, If you find you are experiencing an issue with your floor tool on hard floors please contact our helpline on 1800 239 766 or send us through an email to auasdkyson@dyson.com. With the V11, three options are offered to help maximize up to approximately 60 minutes of fade-free cleaning (Ill explain this concept shortly!) We look forward to hearing from you. My dyson vacuum is only 5 mons old and the internal part of the head looks fine so I am confused as to why this is happening! Facebook.com/Dyson, If it also makes a pulsating noise before cutting out, this is likely to be due to an obstruction of airflow. Whats cool is that when it transitions from hard to soft surfaces, youll hear the suction level adjust. with pole) to clean floors and hey, with the right attachment you can also tackle your high-dusting. Why is this happening??????? When that purple strip wears down it causes the vac to seal to the ground causing difficulties pushing it across a hard floor. My vac was purchased in March 2018 and it also will not charge. In other words, you dont need a bulky vacuum, plus a handheld. I am saving it for further reference. Hi Kay,We believe its the life of the battery is very short! As the famous meme goes, when you clean the vacuum cleaner, you become the vacuum cleaner. Does hanging the Dyson in a laundry room with higher humidity shorten the battery life? I am sorry that is a question for Dyson I have mine placed on top of my dryer in the laundry and there is no dramas when I bought I was told I could put into on to a shelf rather than putting on the wall with the bracket. Since these arent exactly a drop in the bucket, I want to show you how to take proper care of yours. Samuel Checked the valve in the main unit wasn't able to close and once free of obstruction, the unit now works fine. I use this the most because we have hard floors but I change to the Torque head when Im in my bedroom since we have an area rug in there. I dont have it with me to check - thanks, have v8 animal as soon as I put on max machine stops , on normal seems to workthis is after being on charge all night. If you have any further questions or if you need assistance please email us at auaskdyson@dyson.com and we will be happy to help. Hi I have had my Dyson v8 Animal for about 4 months and have used it on both carpet and tiles without a problem in this time. Recently it has started to surge-then-lose-power, then surge-and-lose-power, even when fully-charged. I came across an incredible deal on the V11 Torque, it was the same price as the V8 Animal at Costco so thought why not? It sounds as if the purple rubber sealing strip may be out of alignment or the mini rollers under the head may have an obstruction such as wrapped hair or threads around the axles. Its hard technology to replicate and they do it really well, arguably, best in the category. I mean working correctly or not. Dyson V8 Animal is a ProductReview.com.au Awards Winner for 2019, 2018 and 2017. A run time of approximately 6 minutes is expected when the machine is set to Max mode, and the machine is automatically set to Max when new. Apologies for any disappointment, however the connections and electrical supply changed in our new V8 machine to make the fitting easier to use, hence, V6 motorized floor tools won't fit the V8. Like you, Im reading the instructions and overdosing on YouTube V11 videos Im binge watching Vacuum wars, a little sad, I know, but it is a great resource, pretty amazing actually and it helps justify my decision to buy these expensive vacs. I purchased a new sole bar / plate for $15 from the Dyson website and its now brand new v8 dyson animal will not charge.Any help? We know that chlorine bleach is a huge no-no. Heres another tool I wasnt quite sold on for a while until I figured it out and started using it. I would like to know if the soft roller cleaner head from the V8 Absolute, can also be used on the the V8 animal? I hope this helps, however if you'd like to discuss this further, please email auaskdyson@dyson.com and our Dyson Experts will be happy to help. I am a bit concerned this rubbing will scratch my floor boards. Plus! Seller assumes all responsibility for this listing. I am sorry to hear about this. I have 2 dogs and it picks up their hair and is a great vacuum but I am not so sure I have enough faith in Dyson to purchase another one. Strange you should ask this . Should have thought this one through q little better.2) cutting out in less than 1 minute in max suction, but when I place it on the charger it registers 2 bars.
I love the vacuum, but from all of the things I'm reading with people with the same problem, there seems to be an issue.1) the battery life is an issue. I have a wool loop pile area rug that I want to care for but Im having trouble finding a vacuum that would be gentle enough. Give it a good shake and then manually close the lid and pop the bin back up until you hear an audible click. Thanks for your question. If you are using the machine on MAX for the full run time please let it cool down for a few minutes before charging. Now Im ready to put them to use! Time for Teachers to Veg Out! The crevice tool is used to get right into those tight spaces your vacuum couldnt reach. This is red and purple and fluffy and pretty. This is where we can go really deep on technology, but I am not going to do that here because I need you to stay with me.
Best wishes, Red for max or boost, which is perfect for those very grotty areas (think: entryway mats with ground-in dirt or cushions with tons of pet hair). Place your finger and thumb on the red tab and push downward. Never heard of it? If you have any other questions or if we can be of any further assistance please contact our helpline on 1800 239 766 or send us an email through to aucustomercare@dyson.com. I find this can be one of the more confusing things to understand when we are being told about a vacuum, so I want to take the time to explain this. I know this was a bit long, but listen, if I am going to teach you how to use a Dyson V11 stick vacuum, I am going to teach you the RIGHT way to use it. Not sure what is causing it? If you are experiencing a specific issue with your machine please contact our helpline on 1800 239 766 or send an email through to aucustomercare@dyson.com. The soft woven nylon and anti-static carbon fiber is specifically for hard floors (the softness protects from scratching!) Hi, I was dismantling and cleaning the vaccum bin and I realised hairs and debris stuck around the red rubber ring, while cleaning the rubber ring and a clip plastic drop out and would like to check how do I fix back the red rubber ring inside the vacuum bin as I am unable to fix back and use. Im charging it now and am sure it will come in handy. So we can best assist we would kindly ask for you to email auaskdyson@dyson.com with your details and our Dyson Experts will be in touch shortly to assist. Hello,I have just purchased the Dyson V8 Animal. Does the connection fit the new model?
I have cleaned the filter and made sure all chambers are free of dust and dirt also on normal power it cuts out every so often when I have a attachment on no matter how much I clean it any suggestions?
to be failing. Thats OK. For all the years you wished you could have used a vacuum to get the dust out of those terribly tricky areas such as piles of computer wires, your crumb-laden keyboard, artwork, dusty light fixtures, mantles, brick or textured walls, tops of books on a bookshelf, planters, woven baskets, door frames and door panels, lampshades.. you get the idea! ney for, I want to run it on Max mode even though I get less run time - I'm aware of that. reas that may have been missed: https://www.youtube.com/watch?v=dpxRl17N03E, The red flash indicates a main body issue and blue flashing could indicate an obstruction or flat battery depending on whether the handle or Max light is flashing. My wife wanted this so bad and now is scared to use it.Back to R&D if there's no solution guys. I would get in touch with Home Depot to see if you can get a replacement ot go to Dyson direct. Facebook.com/Dyson, It is recommended to leave the machine on charge at all times when not in use so it is always ready to go. Does anyone have the issue that when it is switched onto full power it consistently cuts off? Its also great for car interiors and when snapped into the extension pole, its perfect for high dusting. A vacuums job is to remove allergens and dirt from the surface it covers, filter out these particles large and small from the air, it sucks up and expels clean air via the exhaust thus improving indoor air quality all the while not clogging, overheating and looking sleek. Shan. Samuel In fact, when tested, the V11 twice the suction of any cord-free vacuum on the market (!!!!). If you require any help with this please send us through an email to auaskdyson@dyson.com and we can provide you with some photo instructions. You can use this if you are just doing hard floors and dont plan to transition to soft surfaces. This allows the bin to pop right off. I hear this all the time. Its perfect for car cleaning, too. Best wishes, So three cheers for realizing your dreams! Mira, Dyson cord-free machines can be charged in a cupboard, however we do recommend to ensure there is adequate air circulation as the battery can become warm during charging. I loved this overview, and I look forward to seeing your in-depth tutorials. A tip I always share is, if you are working too hard or feel you might break something while attaching or removing a tool, thats not how the mechanism was intended to be operated. If you have pets, kids, or allergy and asthma sufferers at home, effective filtration is non-negotiable. Dyson must have provided it to you as part of the set, WHAT a GREAT overview for my new Dyson V11! Engage the right mode at the right time and youll always get great results. We look forward to hearing from you and assisting. Do I keep both battery packs plugged in at all times? Remember, the LED display will tell you when the filter needs cleaning so theres no guessing. Important, yes. t has caused the issue so that it can be resolved. Facebook.com/Dyson, The V8 machines have 2 power modes, and a variety of possible run times from 6-40 minutes based on the power mode and floor tool selected. Thank you for taking the time to write this. Best wishes, Thanks for your query, the lights are indicating the machine is fully charged, but as the machine has no power, we will need to run through some diagnostic checks with you to ascertain wha Anne, same problem with me - I've just got off the phone from Dyson yet again. Hi Alanna. I love my animal V8 Dyson but the head has started to rub/squeak on the floor as if the rollers are getting stuck or jammed. Melissa has appeared on the Today Show, and has been featured in InStyle, Real Simple, and Better Homes and Gardens. For scrubbing, grab a cleaning toothbrush and remove build-up or debris before rinsing and allowing to air dry. any idea whats causing this? Best wishes, Hope this helps, So we can assist, please forward your details to auaskdyson@dyson.com and our Dyson Experts will be in touch shortly to assist. The wall mount isnt just there to look pretty, it charges your vacuum when not in use and stores tools. In fact, the filtration system is so powerful that it captures 99.97% of particles as small as 0.3 microns, making sure only clean air is expelled so that exhaust air hitting you is ????CLEAN????. When I got my Dyson V11, I sat down for an hour or so reading instructions and watching videos learning as much as I could. . Yeahwhat took me so long?!!!
As the machines were purchased at Home Depot, we believe you may be located in the US or perhaps Canada. If you want to learn more about the vacuum you can visit Dyson Canada. If it detects a blockage, itll display a message on the screen and show you where to look for the blockage. Youll have your Ph.D. in Dyson V11-ology by the time Im done with you. So we can best assist, can you please email auaskdyson@dyson.com with your details, along with photos of the underside of the head? When I started vacuuming professionally years ago, I had absolutely no idea what all of the tools were for and how they could be used even though the instructions were right there. Dyson Australia Problem now solved! I keep everything in my laundry room/mudroom and while the vacuum hangs on the wall, the wall mount can only keep two tools on it so I keep a small basket underneath where spare attachments go. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au.