What food & drink options are available at Hilton St. Louis Downtown at the Arch? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. But it certainly costs Hilton Don go here. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Front desk agent apologized and said they would send someone right up. Hilton St. Louis Airport offers free cancellation on select room rates. No, there aren't any guestrooms with balconies at Hilton St. Louis Airport. Great location. The Hilton St. Louis Downtown does not have a pool. We've never experienced such genuine hospitality before. asked them to assist in rectifying these issues. I thank you staff of the Arch. From the peeling paint to the dumpster next to our room, it didn feel very Hilton. The Hilton St. Louis Downtown at the Arch does not have a pool. There is hotel parking. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. After returning home I received a call from who I believe was a front desk agent. Upon check out I voiced my concerns and requested compensation for the nights that we could not sleep. When booking more than 9 rooms, different policies and additional supplements may apply. When I didnt know where to go eat Justin was open and honest about selections, wait time, etc. Everything else was horrible. There is no heat or air at this time. Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by for a meal.
Personal protective equipment, including masks, will be available to guests. Budweiser brewery tour is a must if in the area! The Hilton St. Louis Downtown at the Arch is undergoing an exciting transformation to be completed in September 2022. Hilton St. Louis Downtown at the Arch is located at 400 Olive Street in Downtown, 0.5 miles from the center of St. Louis. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. This is a Hilton? Many travelers enjoy visiting Campbell House Museum (0.8 miles), Old Courthouse (0.1 miles), and The Old Cathedral (0.2 miles). In addition, the multilingual staff are available to offer assistance. A selection of dining options can also be found in the surrounding area. Claim your listing for free to respond to reviews, update your profile and much more. Booking.com does not accept responsibility or liability for any reviews or responses. But, the construction in the lobby is way louder than you can imagine. The location is good if you need to be near the conference center. Hilton St Louis Downtown at the Arch is within walking distance of Downtown St. Louis, Gateway Arch and Busch Stadium. Be ready for a 7am wake up to hammering and sawing. If we find any, we delete them and, if necessary, take action against whoever is responsible. Your question will be published on Booking.com after it's approved and answered. I replied saying that I received a phone call and provided that information over the phone. Individually-wrapped food options are available for breakfast, lunch, and dinner. Hilton St. Louis Airport, St. Louis, current page, High-definition TV with cable service and premium channels, Guestrooms: WiFi (USD 9.95) and wired Internet (USD 9.95), Wheelchair accessible (may have limitations), Wheelchair-accessible meeting spaces/business center, St. Louis Lambert Intl. This stay has committed to enhanced cleaning measures. This downtown Saint Louis hotel is within one mile of the Gateway Arch and the America's Center. The restaurant was awful. The property usually replies within a few days. The top floor facing the Arc is a great view. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Zero complaints. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Front desk staff will greet guests on arrival. Fees and deposits might not include tax and are subject to change. Now comes the response from the Hotel to let you all know how concerned and sorry they are. Certain requests may come with additional charges. Yes, parking is offered for USD 15 per day. Special requests are subject to availability at the time of check-in and can't be guaranteed. BS!!!! I again provided my credit card information. This property has taken steps to provide more sustainable and eco-friendly travel, We are excited to announce renovations to our hotel starting on 3/13/22. Please see our partners for more details. Guests are required to show a photo ID and credit card upon check-in. The bathroom didn't have a garbage bag, there was an amount of dust on the lamps and garbage from prior guests. Nearby attractions include The Gateway Arch (0.3 miles), Top Notch Axe Throwing St. Louis (0.2 miles), and Mastermind Room Escape - St. Louis (0.1 miles). The next morning upon leaving for the day, The ladder and AC filter were still outside of my room. Please enter a valid email address. The front desk is open 24 hours a day, and checking in and out are easy with express services. For specific requirements, take a look at the cancellation policy on Orbitz. in the same garage that would have cost you half that. They booked me a room at another hotel close to the city (the Union Station hotel), took care of the parking expense there, and didn't charge me for that night's stay Then, I was brought back to the Hilton the next day with early check in, 2 breakfast vouchers, unlimited Starbucks for 2 days from the lobby, free parking, a free upgrade to the top floor with the best view, and the BEST customer service out there. Great customer service! Respect the privacy of others. Then they lied and stated they did not downgrade me. Taxes and fees that are shown are estimates only. Thanks! Giggling after every sentence. Literally the worst hotel experience ever. He was spot on and made my 4 days enjoyable. Open daily. Copyright 19962022 Additional amenities include a 24-hour business center, express check-in, and express check-out. $208 per night (Latest starting price for this hotel). Tripadvisor performs checks on reviews. Our location is less than 15 miles from Lambert International Airport and central to many of the cities premier attractions. Enhanced food service safety measures are in place. Read more about possible travel restrictions before you go. feel free to request and early check in and have someone set it up for you. Most importantly the AC and safe. KAYAK scours the web for all room deals available at Hilton St. Louis Downtown at the Arch in St. Louis and lets you compare them to find the best rate for your stay. Error: Had a ball cap on I mean its a 10 hour drive home . Hilton St. Louis Downtown at the Arch has implemented the following measures: Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Thermometers for guests provided by property, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities. We were told we were getting an Arch view, which didnt exist for any room in the hotel. You must be 21 years of age in order to book and check in. I did point that out as well but of course it was ignored too So again, overall the worst hotel stay experience ever. Tell us! Rooms are small.
After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Located in the heart of Saint Louis, this hotel has an excellent location score of 8.2. Full breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM for a fee. Send me emails with travel deals, special offers, and other information. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. That means that you can always find a great deal for Hilton St. Louis Downtown at the Arch. We are enhancing our guest rooms and public areas to improve your stay with us!, Sign up and we'll send the best deals to you. They down graded me for my troubles and I had to call them to be sure I was not charged for the larger room. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton st. louis downtown hotel saint louis, hilton saint louis, saint louis hilton. is there any where to park? You can only leave a review within 28 days after check-out. Shower pressure was great. All distances are measured in straight lines. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Did not get a receipt for my stay. If you booked through us and want to leave a review, please sign in first. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hilton St. Louis Downtown at the Arch that suits you best. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Although they can't stay for free, pets are welcome at Hilton St. Louis Airport for a fee of USD 50 per pet, per stay. I did receive an email from accounting asking for my credit card because there was a glitch in the system. Which popular attractions are close to Hilton St. Louis Downtown at the Arch? The water was empty the entire time.
Accessible parking and electric car charging are also available for guests. Quiet night's sleep. Their excuse was that they were busy. GREAT CUSTOMER SERVICE w/ great complications. You have a 20/day self parking fee. Can you email to me? This is the only motel where I've ever spent that much to park without a valet. Ideally, we'd publish every review we get, positive and negative. Pets allowed on request. For an actual Hilton hotel this place is a disgrace. It is not as big and modern as the other downtown Hilton but it does have historic charm. Sorry, reservations for more than 90 nights aren't possible. Airport (STL), which is within a mile. This is the version of our website addressed to speakers of English in the United States. do you have shuttle from airport to your hotel? For a fee, this property offers self parking, along with extended parking. The rooms are so called updated but throwing some wall paper up to cover the walls and putting up a few pictures is really not an upgrade. St. Louis * Avoid using profanity or approximations of profanity with creative spelling in any language. While on the phone with her, I told her about my issues during the stay and said I wanted to make sure I was compensated as agreed. It is also a short walk from Citygarden and Edward Jones Dome. The agent apologized, agreed and said he would adjust my bill. Buyer beware. Housekeeping knocked 3 times before 10am and check out is 13 midnight. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. At Your Service Approximate prices in GBP for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. Not very comforting. Your contribution should be yours. Hilton St. Louis Downtown at the Arch features an alarm clock with MP3 connectivity in every guest room. So they gave me keys to a different move and told us to just move. Regardless. All staff was accommodating and ready to assist at any moment . Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Please enter your travel dates like this: mm/dd/yyyy. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Another issue worth mentioning. Also that reminds me; The coffee service was unavailable in themorning because it was empty. Parking is pricey. 1565670,1563880,1561630,1561220,1550830,1535640,1563710|6,1563710|2,1561950,1542630,1565870|4,1565870|2,1557080,1548020|4,1542720,1568250|3,1565080,1563710,1553180,1565870,1568250,1566560,1550830|3, Hilton St. Louis Downtown at the Arch (Hotel), Saint Louis (USA) Deals, Personal or sensitive info (e.g. The front desk lady was CRAZY kind and accommodating. The room was very small. There are a variety of facilities on offer to guests of the hotel, including valet parking, an express check-in and check-out feature and a 24-hour business centre. When we came back after regular check in time, we were then told they were sold out of our room type, double beds. Hilton St Louis Downtown at the Arch offers historic accommodation in Saint Louis and is within a 10-minute walk of Convention Center Station. See more questions & answers about this hotel from the Tripadvisor community. Own or manage this property? Made the wait for check-in feel almost unbearable. After their trip, guests tell us about their stay. The ladder had been removed, but not a single thing was repaired. Sink was dirty with no stopper and the water was constantly blowing air through the lines 4) Parking - $30/day!!?? Booking not found double-check your booking number and PIN then try again. Choose your currency. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. I was again told they would send someone up. Some of the areas in the hotel hallways in need of refresh. All reservations at Hilton St. Louis Downtown at the Arch even non-cancellable stays on or before June 30, 2020, are eligible for a full refund. Try again.
Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. 
The host was an obnoxious person who thought that everything was funny. For the money do ballet for only 10 more. Proce was fair. more. Charges for extra guests may apply and vary according to property policy. There's no capacity for cribs at this property. Not a member? An in-room refrigerator with free bottled water and spacious work desk are also provided. Over all though, my stay at the Hilton was very good. To edit a review youve already submitted, contact our Customer Service team. No one thing to make it awful, just an accumulation of bleh.
Everything was completely up to par. Place was great, need more staff when it comes to the bar restaurant, It was a clean room and thats why i think was a decent deal, its a Hilton property breakfast should be included and parking should be free if im staying on your property why should I have to pay to park. Please enter the dates of your stay and check what conditions apply to your preferred room. Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 24 mi away (29-minute drive). Not seeming to care in the least. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle (available 24 hours). Layout Separate bedroom, sitting area, and private bathroom, Layout Separate bedroom, living room, and private bathroom, Layout Separate bedroom and private bathroom, By Travis, from Rupert Idaho on Aug 2, 2020, Dear Valued Guest, These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Youl have a private room with all the hotel amenities. However the AC was still not working, safe was still not working, carpet still saturated and the phone was not installed. So understandable. The agent apologized and said they would send Engineering Upon my return in the afternoon, ladder still outside of the room and air conditioning still not working. Staff not friendly checking out the lady questions my nusband getting a coffee like he was off the street I mean he was clean. We've sent you an email so you can confirm your subscription. Other logos or product and company names mentioned herein may be the property of their respective owners. You can sort and/or filter them by time of year, review score, and more. The positive is that this hotel is located within walking distance to the things you will want to do, most prominently the Gateway Arch. How to give the hotel a review it was old windows you couldnt see much so much film . On my way out in the morning I complained yet again. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. No. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Front desk made great recommendations for restaurants and things to do in the area. Parking was ridiculous (not even on property and you cannot even use your room key to open the garage as advertised). Hilton St. Louis Downtown at the Arch has been welcoming Booking.com guests since Jun 18, 2010 Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams.