Well the larger bags got there after us. We gladly check luggage for hotel guests. That's how we know our reviews come from real guests who have stayed at the property. A couple of the staff at reception, however, were rude! I was at the door of the van with my three small carry on bags and three small personal items. Was the expectation that I would memorize the clerk's name?

Yes, DoubleTree by Hilton Hotel Newark Airport offers an airport shuttle for guests. Please enter the dates of your stay and check what conditions apply to your preferred room. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I ordered a burger and fries while waiting for an event later that day. Hotel offers 504 spacious guest room (243 king room / 261 double rooms), full service restaurant, and lounge. Was told the shuttle runs every half hour on the hour. language, whether its just a rating or contains comments as well, etc.). as they were checking others in and answering the phone. We are happy you were pleased with our spacious accommodations and that our location convenient to the airport worked well for you. They were rude to me, and several other guests. WiFi at the Doubletree by Hilton Newark Airport is always free! When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. If you are ever thinking about visiting New Jersey it is idea place to stay and close to all. In bot instances nothing was done. Twelve-story Atrium-style Hotel adjacent to main terminals of airport (free transfer). What are some restaurants close to DoubleTree by Hilton Hotel Newark Airport? However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Images powered by. Please note, the airport shuttle runs 24 hours a day and comes every 15 minutes. I hope they are a better hotel than they are a parking facility, because they fail miserably as a parking facility. Kindly call the hotel, for availability, if you have numerous or large pieces. Nearby attractions include Railroad Cigars (0.5 miles). Rooms are old and need remodeling, doors don't open, phone doesn't work, loud. Asked about: Double Room with Two Double Beds - Mobility Accessible with Roll-In Shower Get the travel advice you need. Late check out may be available if requested at the front desk during your stay. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. I paid for an extra day just in case because of all of the flight delays recently, and I regret giving them an extra penny of my money. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. How much would it cost to have a wedding at this hotel ? Not worth the $ 40 for a burger and a beer. Thank you for your recent review regarding your stay at our hotel. I found the whole situation a bit disingenuous. We will share your message; you have our assurance that we will address your comments appropriately. Good place to visit. Yes with several caveats. Double-check your selected room for the maximum capacity. Below are the verified reviews from guests that we have booked recently: Toll free line gave wrong info about the room. The property is physically nice, but this is ruined by poor service and management at all levels, particularly the reception desk. Does DoubleTree by Hilton Hotel Newark Airport have airport transportation? Upon check-out, the $30 per day credit had not been applied. Good day, The property operated shuttle runs specifically to Newark Airport. Promotional content will be removed. Own or manage this property? Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Check in time is 0300pm based on the hotel's local time. Swimming pool #1: Closed from Tue, Jul 19, 2022 until Mon, Sept 05, 2022. Booking.com. We are glad to read that we were able to provide you with an outstanding stay once again. First time TV didn't receive certain stations. Insisted that I speak to a manager, who did help, but took 3 hours!!!! Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Also, claimed their computers were down and the phones, which was obviously a lie!!! Copyright 2022 Northstar Travel Media, LLC. Guests 21 years and older are welcome to check into the property. The hotel is not ready to be sold out. Review collected in partnership with DoubleTree by Hilton, There are more places to choose from in the, sheraton newark, sheraton hotel newark nj, newark sheraton. Your feedback, and also your patience in this matter, are much appreciated. The restaurant was excellent. Yes, we are located just north of Newark Airport. Thank you for choosing the DoubleTree by Hilton Newark Airport for your recent stay and for sharing your experience. I reluctantly park my car in the farthest reaches of the parking lot and hustle it back to the shuttle barely making it even though I spent 20 minutes trying to self park the car. We offer a complimentary shuttle to EWR every 15 minutes for your convenience. The most helpful contributions are detailed and help others make better decisions. Even 3:30AM? Hotel provides only grab-n-go breakfast now. You would need to reserve 2 rooms and contact the front desk to have them add your request for connecting or adjoining rooms. Sorry, this hotel does not offer AAA hotel discounts at this time. Almost a year and half after the Pandemic we came to same hotel on the same floor and had the time of our life. We hope you will return to experience our hotel as we would have liked you to during this visit.

Dear Guest, thank you for choosing to stay at our hotel once again. Debit cards may be used to authorize; room, tax and estimated incidentals upon check-n. Hello, thank you for your inquiry. We understand your frustration and apologize for not providing you with a room within an acceptable time frame. Yes, they have 18 meeting rooms that can support various table layouts. Thanks! Additionally, the property is chronically understaffed. My return travels were perfect, which were quite different from my travel to my destination. Staff was very unprofessional. Children 18 and above are considered adults at this property. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. , Whats the price for parking your car for 11 days. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. You may use the Doubletree by Hilton Newark Airport Hotel Shuttle to get to or from the airport. but did not receive a response. Reviews are most valuable when they are original and unbiased. Amenities are in all rooms unless noted otherwise. Yes, DoubleTree by Hilton Hotel Newark Airport offers airport transportation for guests. Helen, it is great to hear your travels brought you back to see us again! Claim your listing for free to respond to reviews, update your profile and much more. My son is autistic and I told him to stand back because these people were acting like animals and pushing past people. And what would be included in the cost ? However, our transportation desk in the lobby can assist you with transportation to NYC, or to downtown Newark where you may utilize NJ transit to NYC. The staff was friendly warm and helpful.

However, we apologize for the service issues that impacted your stay. On the staffing issue: we waited in a line to be seated for lunch and eventually gave up and ordered online because there was no restaurant staff NONE. Additional sorting options might be available (by type of traveler, by score, etc). How to get to DoubleTree by Hilton Hotel Newark Airport from Newark Liberty International Airport.

I hope they train better their employees. If we find any, we delete them and, if necessary, take action against whoever is responsible. I waited for the next one. Please dont include personal, political, ethical, or religious commentary. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. You're eligible for a Genius discount at DoubleTree by Hilton Hotel Newark Airport! Get instant confirmation with FREE cancellation on most rooms! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please ring the hotel directly and the Sales team would be more than happy to answer questions about wedding availability and pricing. Our menu, which is composed of fresh and local ingredients, normally receives great reviews. Yes, pets are typically allowed, but it's always best to call ahead to confirm. It was a 99 degree day in Newark and i wasn't going to fight my way onto a shuttle after traveling since 4 in the morning. 100 Lighting Way Secaucus, NJ 07094-3626 USA Telephone: (201) 902-2000, DoubleTree by Hilton Hotel Newark Airprt Exterior. I went ahead and enjoyed my vacation. The Doubletree Hotels highlights above are subject to change without notice. We are disappointed to know about the issues you faced during arrival with our shuttle and the inconvenience this caused.

But the place is a DUMP because it's not adequately staffed and the every 15 minute shuttle to the airport is a joke. Please enter a valid email address. We appreciate your patience and hope you will give us another opportunity to provide you with a seamless visit. Can we leave our large luggage on 8th June ? Please contract us directly and inquire about our Stay & Fly offerings. "Very nice hotel, clean, convenient, great lobby.". I reported it. Any other time I've never seen a driver allow people to get in before giving him their bags and determining if there would be enough room. The hotel is ideally situated next to Newark Liberty International Airport (EWR), minutes from downtown Newark, and just 10 miles from NYC. The complimentary hotel shuttle operates 24 hours a day to Newark International Airport. We hope to have the pleasure of hosting you again soon. Second time I had a toilet that kept flushing and needed repair. You'll receive an email as soon as the property answers your question. Our hotel offers an exclusive Executive Lounge. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. I was stunned he couldn't remember if he was driving to the hotel or the airport. WiFi is complimentary to all hotel guests. Rental cars are available at Newark International Airport. Kindest Regards, Jeff Fowlkes, General Manager, Hotels near DoubleTree by Hilton Hotel Newark Airport, DoubleTree by Hilton Hotel Newark Airport Gym, DoubleTree by Hilton Hotel Newark Airport Rooms, DoubleTree by Hilton Hotel Newark Airport Pool, Hotels with Complimentary Breakfast in Newark, Hotels near Newark Liberty International Airport Station, Hotels near Institute of Culinary Education, Hotels near Borough of Manhattan Community College, Hotels near Yeshivas Be'er Yitzchok Elizabeth, NJ. Kindest Regards, Jeff Fowlkes, General Manager, Nice building, nice pool. What food & drink options are available at DoubleTree by Hilton Hotel Newark Airport?

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Asked about: Double Room with Two Double Beds - Non-Smoking Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. I was also wondering does it include any buses to NYC. This property has an ATM on site. hotel doubletree hilton ontario airport Respect the privacy of others. Kindest Regards, Jeff Fowlkes, General Manager. Thank you for staying with us and for the feedback. You can sort and/or filter them by time of year, review score, and more. Enjoy free WiFi in all our public spaces, or upgrade to WiFi in your room for a fee. It was also very difficult to get service in the restaurant in general. I was actually not expecting to receive this diamond benefit as I had booked through a third party, but thought I would use it because it had been offered. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. doubletree Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Waited 45 minutes and it was full. Hotel was clean, room was nice and spacious, and the airport shuttle was quick and easy. The Doubletree signature chocolate chip cookie is synonymous with the Doubletree brand and YES, it is served warm upon arrival. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi.