Before you decide to change the temperature setting, read the following charts carefully. 
Condition: WHOLESALE ONLY - Identification is required of purchasers. Do not place or use hair sprays, spray paints, or any other compressed gases near the boiler or flue system, including the flue termination. Furnaces
Read and follow all safety instructions in this manual precisely to avoid unsafe operating conditions, fire, explosion, property damage, or personal injury. Something went wrong. Check flow sensor wire and connection to control board, Remove flow sensor and clean or descale turbine, Check wiring and connection to main board, Confirm connection is not wet causing a short, Ensure electrical cord is properly grounded, Confirm all dip switches are set correctly, Check front panel dip switches as well as PCB dip switches, Reboot system by unplugging, waiting 2-3 minutes and plug in again, Check wiring and connections to PCB from major components. FAULT = Water is boiling in the Heat Exchanger, FAULT = Hot water outlet: thermistor -open, FAULT = Hot water outlet: thermistor -short, FAULT = Cold water inlet: Thermistor 1 -open, FAULT = Cold water inlet: Thermistor 1 -short, FAULT = Abnormal activity of the air pressure sensor, FAULT = Cold water inlet: Thermistor 2 -open, FAULT = Cold water inlet: Thermistor 2 -short, FAULT = Abnormal activity of the gas pressure sensor, Call Navien technical support (800-519-8794) for additional support, FAULT = Hot water outlet: Thermistor 2 -open, FAULT = Hot water outlet: Thermistor 2 -short, Call Navien technical support (800-519-8794) for additional support t, FAULT = Abnormality in exhaust thermostat, Call technic Call Navien technical support (800-519-8794) for additional support, FAULT = Hot water outlet: Thermistor open or short circuit, FAULT = Cold water inlet 1: Thermistor open or short circuit, FAULT = Cold water inlet 2: Thermistor open or short circuit, FAULT = Abnormal Operation: water adjustment valve, FAULT = Abnormal Operation: circulation pump, FAULT = Hot water inlet 2: Thermistor open or short circuit, FAULT = Abnormal Operation: Bypass mixing valve, FAULT = External Tank Thermistor Open or Short (System Boiler Thermistor), Issue with external tank thermistor being shorted, open, or temperature below 14F (-10C), FAULT = Abnormal operation: DIP switch setting, FAULT = Abnormal Operation: front panel key, FAULT = Communication or partial communication error (EEPROM error), FAULT = Abnormal Operation: input and memory, FAULT = Abnormal Operation: cascade communication, FAULT = Abnormal Operation: Outdoor Sensor Error, FAULT = Abnormal Operation: main panel communication, FAULT = Abnormal Operation: OT remote controller error. Check the boilers temperature setting when using the external DHW tank and cylinder temperature sensor. Copyright2022Mid-City Supply Co., Inc. Transformers | Relays | Fan Centers | Contactors, AO Smith Residential Electric Water Heaters, SmartZone+ Zone Pump Controller (4 zones) for NCB/NFB/NHB Series), SmartZone+ Zone Pump Controller (2 zones) for NCB/NFB/NHB Series, Ready-Link Communication Cable (req. Carbon Monoxide Protection: The boiler is designed to maintain a safe air-to-gas ratio and combustion rate. Is the system running for domestic hot water (DHW)? To reset the boiler, press the Reset button. All rights reserved. 2022 Johnstone Supply. Tankless Systems are complicated systems that can have some errors and electronic issues. A. Can't find what you are looking for? The Navien NCB LHWE boiler is available in 4 models:NCB-20LHWE, NCB-23LHWE, NCB-28LHWE and NCB-33LHWE.The main features are as follows: 2.3 The Front PanelThe front panel allows you to adjust the temperature and view the operating status or error codes. | RETURNS - All returns are subject to a restocking charge. Sold by:
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4.1 Solving Basic ProblemsIf you experience a problem with the boiler, refer to the following chart for possible remedies. For support, contact your local Johnstone Supply. Your email address will not be published. Error codes that appear on the front panel display are explained in the following section. The start-up and annual service are to be carried out by a suitably qualified and Gas Safe registered installer. See more Navien 30008366A Thermistor (blue Wire), Leave feedback about your eBay ViewItem experience, - eBay Money Back Guarantee - opens in a new window or tab, - for PayPal Credit, opens in a new window or tab, - eBay Return policy - opens in a new tab or window, - eBay Money Back Guarantee - opens in a new tab or window. Your message will be sent to the web support team. Short-Circuit Protection: Any short-circuit occurring in the boilers electrical circuit immediately blows the internal glass fuses and automatically cuts off the gas supply. Lightning Protection: Each boiler is specially grounded, both internally and externally, to protect against lightning strikes. Invalid username or password, Air Conditioning & Refrigeration Components, Air Distribution (Grilles, Sheet Metal, etc. Freeze Protection: A sensor inside the boiler automatically detects the temperature and, if necessary, initiates a safety heating cycle to prevent internal equipment damage due to freezing temperatures. Internal: Check the direction of the 2-way valve. Inspect and ensure wire from system to outdoor sensor hasnt been damaged or cut. WARNINGThis appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Oil The default DHW temperature range is 40C to 90C. Venting, Navien 30008366A Thermistor (Blue Wire) For NPE / NCB Series, Click Here to View Our Special Sale Items. Refresh your browser window to try again. Press the Power button and raise the setting temperature. Do not touch any electrical switch; do not use any phone in your building. See3.2 Adjusting the Temperature on page 10. After we confirm your identity, you will receive a password reminder email. Do not touch any electric switch; do not use any phone in your building. Getting ServiceIf your boiler requires service, you have several options for getting service:Contact an official Technical Assistance Service (TAS) at 0844 332 2323 or go to the website (www.navien.co.uk).For warranty service, always contact an official Technical Assistance Service (TAS) first.Contact the technician or professional who installed your boiler.Contact a Gas Safe Registered engineer.When contacting an official Technical Assistance Service (TAS), please have the following information available:Model number..Serial numberDate purchasedInstallation location and typeError code, if any appears on the front panel display. Just register the boiler on the Navien Installers Warranty App within 30 days of installation. Navien Warranty will be null and void in the following cases: Navien Smart Plus wireless thermostat comes with a 2-year warranty. The boiler will retain your settings during a power outage. Correct use of the boiler includes reading the user and installation instructions and all applicable documents and complying with the maintenance and inspection conditions.Everyday CareClean the outside of the boiler with a damp cloth with a little detergent. Please install a supported browser such as Chrome, Firefox, Microsoft Edge or Safari.
Unsuitable use of the appliance for a purpose it was not designed for entails risk of damage to the boiler or property, and even of injury to the user and other persons.The NCB LHWE boiler is designed to generate heat for domestic hot water and to be connected to central heating systems. Water Heaters Expansion Tanks To exit the Information mode, press the Reset button3.4 Setting Summer and Winter ModeIn warm weather, space heating is unnecessary. BEFORE OPERATING smell all around the appliance area for gas. If the error code is not cleared by resetting the boiler functioning (see 3.5 Resetting the Boiler) or if it occurs repeatedly, call the nearest official Technical Assistance Service (TAS), indicating the number of the error code appearing on the front panel. Unlocking the Front PanelPress and hold the + (Up) and (Down) buttons at the same time for 5 seconds. Valves on Navien NCB-20LHWE Condensing System Boiler User Manual, Navien RGX330-09PA Range Hood User Manual, Navien NCB-24LDWE Condensing Combi Boiler User Manual, Navien NCB-20LHWE Condensing System Boiler, Rickel CON25-45 Condensing Oil Compact Boiler User Manual, PRINCESS AUTO 8829723 36-Inch Portable Lumber Mill User Manual, ELECTRONICS4ALL GTW-BL100 Wireless Gateway Instruction Manual, PRINCESS AUTO 8829731 48-Inch Portable Lumber Mill User Manual, CHAPIN 41002 Digital Water Timer Instruction Manual, Honeywell RTH5160 Non-Programmable Thermostat Installation and Instruction Manual, BELIFE V11 Cordless Vacuum Cleaner User Manual, How to prepare your iMac for Apple Trade In Apple Support, Time in which a young child can suffer a full-thickness (3rd degree) burn. Refer to the following table for detailed information. Follow the instructions received. If you have trouble signing in, contact your local Johnstone Supply store. new DANGERIndicates an imminently hazardous situation that, if not avoided, could result in severe injury or death. The space heating temperature will flash. If resetting the boiler does not solve the problem, refer to the Troubleshooting section of this manual or contact a Technical Assistance Service.3.6 Setting the Front Panel Lock ModeThe front panel lock mode is used to disable all control panel buttons to prevent unauthorized boiler operation.Locking the Front PanelPress and hold the + (Up) and (Down) buttons at the same time for 5 seconds. WARNINGIf you do not follow these instructions exactly, a fire or explosion may result causing property damage or personal injury. Keep this manual for future reference. Please go to our website to see any additional years on the warranty.For Navien warranty to be valid an annual service must be carried out by a suitably qualified and Gas Safe registered installer every year after installation. Make sure the boiler is turned on. Check the boilers temperature setting. )Type: B23-B33-B53-C13-C33-C43-C53-C63-C83, WARNINGIf the information in these instructions is not followed exactly, a fire or explosion may result, in causing property damage or personal injury.Do not store or use petrol or other flammable vapors and liquids in the vicinity of this or any other appliance.WHAT TO DO IF YOU SMELL GAS. Browse by Catagory You'll be sent an email once your order has been approved. Take note of the original water temperature in case you want to restore it to the default. The water from the hot water tap is too hot. The cost of this annual service is not included in the Warranty. ruphert. Power Interruption: When the power is restored after a power failure, the boiler will automatically start and return to normal operation. CAUTIONIndicates a potentially hazardous situation that, if not avoided, could result in property damage. Yes
Turn off the unit for at least 30 minutes then restart. Check the LPG gas and pressure reducing valve, Reboot System (unplug system for 2-3 minutes and plug back in), Reboot system (unplug system for 2-3 minutes and plug back in). The water from the hot water tap is not hot enough. Enter the Store, Username, and Email associated with your account. Comment document.getElementById("comment").setAttribute("id","a84f1b6631404a8d76950cbcec74ed8b");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. 3.2.2 Adjusting the DHW TemperatureWARNINGBefore adjusting the water temperature, carefully read To prevent burns: on page 4. Navien LTDBuilding 2, Guildford Business Park, Guildford, GU2 8XHTEL 0844 332 2323www.navien.co.ukVersion: 1.00 (July, 2020), Seatrack Manual - Download [optimized] Seatrack Manual - Download, Condensing oil compact boiler Rickel CON25-45 Operation and users manual Version: 1.0 Electrical connections The electrical connections must. When the power is on, the water temperature of the space heating supply will appear on the front panel display.Note When displaying the water temperature of the space heating supply, the space heating icon turns on.3.2 Adjusting the Temperature3.2.1 Adjusting the Space Heating TemperatureTo adjust the space heating temperature:1. Any questions can be sent to websupport@johnstonesupply.com. Immediately call the National Gas Emergency Helpline on (Freephone) 0800 111999 or your gas supplier from a neighbors phone. Replace water strainer, flow adjustment valve, or heat exchanger if necessary. Focus on connections from flame rod, exhaust sensor, as well as pressure sensor. Pool Heaters If your Navien boiler develops a fault your first action should be to contact your installer, as his professional assessment is needed under the terms of Navien Warranty. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been underwater. If you are unable to contact your installer, please phone Navien service: 0844 332 2323 or visit Navien website. Do not return to your home until advised to do so.C. Installation and service must be performed by a Gas Safe registered installer, service agency or gas supplier. Cleaning and user maintenance shall not be made by children without supervision. Refer to the following table for detailed information. Fittings Seller assumes all responsibility for this listing. It is equipped with an ignition device that automatically lights the burner. Water above 52C can cause instant scalding or severe burns.Note This function is available when using the external DHW tank and cylinder temperature sensor.To adjust the water temperature: 3.3 Viewing Basic InformationTo view information about the boiler, press the INFO button for 2 seconds.Press the + or buttons to switch between the information types. A manual reset is not required. Turn off the system for at least 30 minutes then restart. Auto Fan Detection: The rotation of the fan is automatically detected and controlled. Read the users information and installation manual before the application is assembled, installed or maintained. The completed Benchmark Checklist will be required in the event of any warranty work and may be required by the local Building Control Inspector. Removal of scale and lime buildup increases lifespan and maintains high efficiency, Inspect PCB for loose connection or signs of water, If error persists contact technical support, Confirm supply water line is charged and supplying water, Confirm flow switch position as on or off position. Take note of the original heating temperature in case you want to restore it to the default. The cost of this annualservice is not included in the guarantee.Your Warranty ConditionsNavien undertakes to rectify any manufacturing defect that occurs within 7 years of the installation date. BHS / UPS / USPS / FEDEX has suspended their Service Guarantee for all shipments to any destination, at all service levels until further notice. Please fill out ournon-stock/special order formand we'll get right back to you.
Drying outdoor sensor for 24h indoors can occasional temporairly rectify the issue. HVAC Navien Warranty registration is simple. Be sure to smell next to the floor because some gases are heavier than air and will settle on the floor.WHAT TO DO IF YOU SMELL GASDo not try to light any appliances. 4.2 Understanding Error CodesWhen an error code appears on the front panel, refer to the following chart for a definition and possible remedy for the situation. Possession of Johnstone's catalog does not constitute an offer to sell by Johnstone or the right to purchase from us. Do not use abrasive products to clean the boiler.Waste Recycling and DisposalObserve the applicable national regulations and standards concerning waste disposal.The boilerNeither the wall-mounted boiler or its accessories are to be disposed of with the domestic waste. If resetting the boiler and attempting the remedies suggested below do not resolve the problem, contact Navien Technical Assistance Service (TAS) or a Gas Safe Registered Engineer. (An LPG conversion kit is included with the boiler. Doing so may result in fire or explosion. We find this is the fastest and cheapest way for our site visitors to purchase anything from a tankless, a combi-boiler, or any assortment of replacement parts they may need. Check the automatic flow adjustment valve, Check the heat exchanger: remove and clean with a cleaning solution. WARNINGIndicates a potentially hazardous situation that, if not avoided, may result in injury or death. Check to see if the main gas supply is on, Check water pressure wire and sensor connection. Indicates water flow in litres per minute. Boilers 3.1 Turning the Boiler On or OffTo turn the boiler on or off, press the Power button. External DHW tank temperature setting is available, Space heating supply water temperature (C), Space heating return water temperature (C), External DHW tank temperature (C) (with cylinder temp. The following safety symbols are used in this manual. We have put together a thorough list of Navien error codes to help you diagnose and potentially fix any issues you may have. Do not try to light the burner by hand.B. External: Ensure that all water supply and return lines are open. Make sure that all hot water taps are closed, and ensure that the internal circulator and any external circulating pumps are off. Press the Space heating button. Feel the water before using it on children, the elderly, or the disabled. Make sure the power is on, and plugged into the outlet with the correct voltage. The default DHW temperature range is 30C to 65C. To reset the boiler, press the Reset button on the front panel. Tools Fan failure will stop the operation of the boiler. Wait until water supplement is terminated. Water Boosters Refer to 3.2 Adjusting the Temperatureon page 10.
Packaged Terminal Air Conditioners & Heat Pumps, Through the Wall Condensing Units & Heat Pumps, Air Conditioning & Refrigeration Controls, Contact your local store for additional notes and/or restrictions, Cancer and Reproductive Harm - www.P65warnings.ca.gov. You must identify your local store and sign in to see local price and availability information and place orders. Is there power to the system, or is the system in standby? We may miss your phone call as we are currently experiencing unprecedented order volumes, Please email sales@bostonheatingsupply.com and a sales associate will respond as soon as possible, TracPipe CounterStrike Flexible Gas Piping, << Previous in Navien Combi / Boiler Series Parts, Next in Navien Combi / Boiler Series Parts >>, Powered by Network Solutions Online Store. Check inside front cover/panel for possible. This function is continuously monitored by the boilers air ratio control module. Abnormal operation: Heat exchanger overheating sensor, Abnormal operation: Dual venturi limit switch, Heating supply thermistor open or short circuit, Heating return thermistor open or short circuit, Abnormal operation: Water pressure sensor, Abnormal operation: External DHW tank outlet thermistor, Abnormal operation: DIP switch setting (PCB), Abnormal operation: Input and memory (MCU), Abnormal operation: Outdoor temperature sensor, Abnormal operation: Main panel communication, Seasonal space heating energy efficiency class. Water Filters To change the mode between the Summer and Winter mode, press the Summer/Winter button. Follow the instructions received. Blowers/Motors Suitable UseThe NCB LHWE boiler is designed with all the necessary safety systems. Check the boilers temperature setting. Clean out filters that belong to the heating side. Thanks! Rinnai Tankless Error Code 11 Troubleshooting, Check the heat exchanger, remove and clean with a solution. Plumbing Press the + (Up) or (Down) buttons until the desired temperature appears on the display. Water temperatures at or above 52C can cause instant scalding or severe burns. The DHW temperature will flash. Do not use this appliance if any part has been underwater. Home Navien Navien NCB-20LHWE Condensing System Boiler User Manual, NCB-20LHWE Condensing System BoilerUser Manual, These appliances are for use with natural gas or LPG. The administrator has indicated that your orders must be approved by your manager. The water from the hot water tap is cold or turns cold and stays cold.
sensor), External DHW tank temperature not in use (with cylinder stat), Outdoor air temperature (C) (with optional Outdoor. DANGERThis boilers water temperature is set to 49C at the factory for your safety and comfort. Any use other than the above will be considered unsuitable use of the boiler. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Ensure the appliance and its accessories, where applicable, are suitably disposed of.PackagingThe transport packaging will be disposed of by the specialist technician who made the installation.ERP informationProduct Fiche (EU regulation No 811/2013). Remove the protective sheet from the front panel before using it.2.3.1 Icons and Digital DisplayThe icons and digital display on the front panel provide important information required for the boilers operation. View cart for details. to cascade & common vent units), Flow Sensor for Navien NCB & NCB/E Series, Gas Pressure Sensor for all Navien Models. 3.5 Resetting the BoilerIf an error message appears, you can try resetting the boiler to resolve the problem. Enter the generated code below for verification. Reboot system, unplug, wait 2-3 minutes and plug in again, Inspect and confirm secure wiring and connection on PCB, Test the pressure sensor output voltage for abnormalities, Replace PCB or pressure sensor as required, Check PCB model is compatible with cascade communication cable, Ensure cascade cable is securly connected to PCB, Confirm cascade setting are setup correctly, If error remains try tecnical support or cascade cable replacement. Children shall not play with he appliance. Copyright 1995-2022 eBay Inc. All Rights Reserved. Is the filter on the heating side restricted? Thermostat Control Failure: Should the thermostat fail to function properly, the boilers gas supply will be shut off automatically as a safeguard. Changes the mode between summer and winter. Pumps Pex/Radiant EC Conformity Declaration0063Navien, hereby declares that the boiler models:NCB-20LHWE, NCB-23LHWE, NCB-28LHWE, NCB-33LHWEto which this declaration refers, conform to and comply with the essential requirements of the following applicable European Standards and Directives.Gas appliances: Regulation (EU) 2016/426Standards EN15502-1, EN15502-2-1 and EN437Boiler Efficiency: Directive 92/42/EECRegulation (EU) No.813/2013Standards EN155502-1, EN15502-2-1Low voltage: Directives 73/23/EEC and93/68/EEC Standards EN 60335-1, EN 60335-2-30,EN 60335-2-51, EN 50165Electromagnetic Compatibility: Directive 2004/108/ECStandards EN 55014Pressure Vessels: Directive 97/23/EECNavien manufactures its products using a Quality Assurance System in compliance with Standard EN-ISO 9001:2000. 2.
Thermostats/Controls/ Increasing the temperature increases the risk of accidental scalding. Press the DHW button. Ensure that the exhaust pipe is free of obstructions. Annual serviceFor Navien warranty to be valid an annual service must be carried out by a suitably qualified and Gas safe registered installer every year after installation. Press the + (Up) or (Down) buttons until the desired temperature appears on the display. Well take a look and remove the review if it doesnt follow our guidelines. DANGERTo prevent burns:Use the lowest operating temperature setting necessary to provide comfortably hot water.If your household has children or elderly or disabled residents, consider using a lower temperature setting. Our prices verses the exact same model at Homedepot.ca, We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com or amazon.ca.
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Boiling Prevention: Excessive temperatures will automatically stop the boiler. 2.3.2 ButtonsUsing the buttons on the front panel, you can turn on or off the boiler, monitor the current operation status, and set the values required for the boilers operation, such as space heating and DHW supply temperatures. Burners Read all the instructions in this manual carefully before changing thetemperature setting. RINNAI TANKLESS - We suggest holding off on your purchase at the current moment as prices are a little higher than usual. Immediately call the National Gas Emergency Helpline on (Freephone) 0800 111999 or your gas supplier from a neighbors phone. When the unit is heating for DHW, the heating side does not work. If you want to use space heating and DHW, change the mode to Winter mode. This appliance does not have a pilot. | We've sent your manager an email requesting an approval. Space heating temperature setting is available. For minor problems, resetting the boiler may resolve the issue. In such cases, the manufacturer/supplier shall not be liable for any damage caused, and the user will be liable for the damage. Verified purchase: NoteIf the boilers electrical power supply is disconnected, the front panel lock mode will be cleared. By using Summer mode you can turn off the space heating and use DHW only. The details of installation will then be. WARRANTY - Johnstone Supply will administer and promptly process all warranties in accordance with the manufacturer's specific warranty policies and procedures. Check wires and connections for circulation pump and flow sensor. See 3.2 Adjusting the Temperature on page 10. ), Electrical Installation & Maintenance Supplies. Indicates DHW mode operation (using the external DHW tank). You can adjust the temperature while the display is flashing.If no buttons are pressed for 5 seconds or if the INFO button is pressed, the current temperature setting will be stored automatically.Note.