Sign up to receive our free weekly newsletter. As for my returned address, it hasn't changed in 30 years. Purchased roofing materials and submitted that purchase for the 11% rebate. Worst customer service, I spent 12 hours plus trying to get the right products order after 4 visits to the store. We specialize in kitchens, bathrooms, tile work, out door structures, metal roofing, basement remodel, drop ceiling installation, additions, flooring, painting interior/exterior and much more. Measure in the front and back to ensure an optimal fit. Use those specs to ensure a proper fit. Lower energy bills: By warming up the room and stopping leaks, a fireplace insert can cut down on your heating and cooling expenses year-round. Description of Work good,but they do not tell you about the extras,like a 100 bucks box made up for carring extras, and 200.oo dallors for a second box,after i thought it was wood for the barn ! The head GM at Menards in Normal, IL then proceeded to drop the "F" bomb on me, and tell me it was all my fault. They said they would get back to me. After 12 days passed without any contact I called them. Myself, a few family members, and also many close friends have been loyal to Menards as customers, as a lot of us are contractors that purchase from Menards on a daily basis. Some fireplace inserts increase your level of control over heat output. Delivery was a fiasco. The larger the room, the more heat youll want it the fireplace insert to produce. I am sure Mr. Menard would not put up with no kitchen. These models come with a built-in thermostat, which adjusts the heating performance of the fireplace insert. Great Job! Expensive Oak Wooden Floor was purchased at Menards, installed by SuperFast Flooring including 50 years warranty. Received an email a day later from another service rep offering to assist. Licensed by the state of Michigan and insured, we complete projects in an honest and timely manner, always putting our customers first. I have a total of 5 hours invest in returning $600 worth of flooring. Adding one to your fireplace can help you heat your home more efficiently, reduce ongoing maintenance and make your living space more attractive. no-cut block projects usa laden u.s.a just stack and glue easy to follow step-by-step plans available quarry gray sienna autumn blend each project has approximate price per material list dakota serving station dimensions 94"w x 37"d approximate price per material list delphian mailbox mailbox included bistro table glabbey gray denna tane autumn blend approximate price per material list bordeaux bistro table assemble delle approximate price per material list approximate price per material list corner planter castle rock fire pit approximate price per material list rhode island fireplace dedicated to service & quality menards "your vision will become clear only when you look into your own heart." Sent a reply stating that I was sorry to "bother" them. The reply as to why did I buy damaged trusses is, "We have an acceptable amount of breakage from transportation and I feel its within that. 
They took our money (and STILL have our money for that piece), then let someone else take the item. Adjustable flame color, flicker and height. All Rights Reserved. Received the standard reply of "requesting information" would only delay the rebate. fire menards pit pits wood ring burning portable firepitsideas outdoor I ask Robert to follow up with me the day drops in the store so that I can get it in. Thank you again. Before you shop, take the following fireplace measurements: Tip: A laser distance tape measuring tool allows you to determine dimension with greater accuracy without having to reach into the box. They are trying to rationalize the situation to get away with it, so spend your money where the company will not lie and steal your money. I have shopped here for years but they have lost a customer. Some of items we bought were on the 11% rebate. Lowes matched them, no questions asked. They don't seem to care when you remind them that every change is a change with a contractor. Manager informed me to fill out form, attach original receipts and mail in to receive an 11% rebate. 
White Round Felt Nail-On Furniture Glides for Floor Protection (4-Pack), Buy 72 x 72 in. I will never buy from them again. It is my favorite place to go for home improvement products. AS a customer, as a business owner, I feel like Menards is one of the most difficult companies to do business with. But I printed out Menards prices and took them in and said I'd like to buy local but if they can't match it I'm going to drive out to Ohio to buy it. I will no longer support such a company that does not value their customers! I don't like that they made an inexpensive error and blamed me for it. If I could give them a 5 star (negative) review that's what would give them. fireplace surrounds mantels And since this is the first rebate I haven't gotten, that excuse doesn't work. They do not follow through and check with the vendor without a call. It's the Biggest racket going on a new way to take your money. The sales associates will help me find items even if they are not in their department. To go ** myself. Basically he was trying to blow me off and offered no type of resolve and that all he could do is reorder and he could not give me a lead time on how long this would take, I then asked for the General manager's name and that he should try calling him that night and explain the situation and see if he could do something about this and have him call me first thing in the morning on 11-28-17. When going to Menards the rebate system is what brings me to this store, but I will not be using my card there anymore. Their "premium lumber" is not so "premium", it's crap. 
Depth: The distance from the opening of your fireplace to the back wall of the firebox. ). You try to track or call anyone and no personnel at store can answer any questions for you, and the number to call is the credit card company that deals with your bill only. Menards - Lansing offers the following services: Hardware & home improvement stores. To learn more about cookies and how you can manage them have a look at our. Instead, they generate heat and show a realistic image of burning wood or rocks. Automatic shutoff that turns the unit off after a set time period. Inserts come in three fuel options: With gas fireplace inserts, you have two installation options: To get the authentic look, feel and sound of a traditional fireplace, wood-burning fireplace inserts are ideal. Aisha Green Shower Curtain By Justina Blakeney, Buy Cosori 6 Trays Premium Stainless Steel Food Dehydrator with Mesh Screen and Fruit Roll Sheet KAAPFDCSNUS0003, Buy Rust-Oleum Professional 15 oz. kit cabinets floors mantle fireplace railing tairs cabs match should oak cherry ths gardenweb I will not recommend, buy, or visit again!!! After 5 more days they actually called and said that I would have to reapply and start all over. Buyer Beware! At the lumber desk I was given directions to where my lumber was stored. Save energy: When you use a fireplace insert, less heat escapes through the chimney and is recirculated back into the room. The National Fire Protection Association recommends cleaning a fireplace at least once every year. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. I had an issue with my order that I had delivered and after talking to several people, who all tried to help - from customer service, to contractors desk, to delivery, to cashier, I was directed to Megan at the front of the West Fargo Store. I deal with clients every day and no we are not perfect here either, but we do understand that if it is not something the customer did to cause the problem we fix it without question and do what we need to do to make the experience better. fireplace infrared electric sheridan muskoka mobile lowes grey glf flame devin rona They don't not have a customer service number. He went right to the wood that I had purchased and pulled the 16 footers out, carried them to the saw, cut the boards in half then loaded them into my car for me. My money spends elsewhere that doesnt have acceptable amount of breakage. Been 6 months have yet to receive the rebate. The bulbs were just placed in an envelope. I called the Saginaw Menards where I purchased them, the Manager said "Let me go measure what we have. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company. A fireplace insert is an enclosed box that fits inside of your fireplace. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. They told me that I failed to answer a correspondence from them asking me for my physical address. The part that really upsets me is the lying. Tried to return it and was told it was out of their return window so couldn't return it for a refund (paid cash for both appliances). Customer service responded by informing me that requests for information would only delay the rebate. I had to respond back. We put our customs first and respect your time. Tip: Install a chimney liner before you use your wood-burning fireplace insert to help ensure safety. 2. I informed the service rep that form #4700 was submitted at the same time as several others and all the rebates were issued with the exception of #4700. You can do better with Lowe's or Home Depot free and competent delivery. We have gotten all the rebates but the biggest one we turned in. loctite salesi each landscape block adhesive 10 oz filasi 199 ooc sale j each crestone straight retaining wall block nominal size concrete sale each lakewood retaining wall block nominal size concrete flux 298 sale each lakewood xl retaining wall block nominal size concrete sale each large tumbled belgian freestanding wall block nominal size concrete everyday low price 5.49 mail-in rebate final price each clifton retaining wall block aliisi 248 sale each tumbled catalina freestanding wall block nominal size concrete sale u cach tumbled catalina pillar block nominal size concrete nominal size concrete available in 4 colors - choose your color or mix & match! I have been a VERY LOYAL customer to Menards for years and have had great credit standing with them as well. Nope, wrong items were sent out "special order" so to return it's a 25% restock fee after I corrected their mistake and was still sent the wrong item. No box and anything to keep them from breaking. I understand lumber does weather over time and is unpredictable, but 5 months later?? Buyer beware if you purchase from this chain, you will not get a refund if the item comes with a manufacturer's warranty. She called back to inform me she had measured what they have in stock and they measured 7-1/2 to 7-3/4. Unsubscribe at any time. When I drove to where my smart side boards was supposed to be stored I couldn't see them. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. My issue is with the Menards credit card as provided by Capital One. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. For more information, check us out at adiskacontracting.com. Prevent air leaks: Even when the chimney flue is closed, warm air can still escape through the fireplace in cooler months. Thanks for considering us. They insulate themselves from their customers and the delivery company in such a way that there seems to be no way of getting any real accountability from them as a company. Fireplace inserts are not one-size-fits-all. I called the local Menards and was told there were 3 possible explanations: 1. We don't feel this is the customer service us or anyone else should be receiving. Oxygen depletion system that turns off the insert if oxygen levels fall to dangerously low levels due to carbon monoxide buildup. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. "All bricks have some variance." Licensed by the state of Michigan and insured, we complete projects in an honest and timely manner, always putting our customers first. A day later another service rep contacted me and offered to help. Isn't that stealing? I just sent another email requesting a call or manager to resolve this.
They took our money (and STILL have our money for that piece), then let someone else take the item. Adjustable flame color, flicker and height. All Rights Reserved. Received the standard reply of "requesting information" would only delay the rebate. fire menards pit pits wood ring burning portable firepitsideas outdoor I ask Robert to follow up with me the day drops in the store so that I can get it in. Thank you again. Before you shop, take the following fireplace measurements: Tip: A laser distance tape measuring tool allows you to determine dimension with greater accuracy without having to reach into the box. They are trying to rationalize the situation to get away with it, so spend your money where the company will not lie and steal your money. I have shopped here for years but they have lost a customer. Some of items we bought were on the 11% rebate. Lowes matched them, no questions asked. They don't seem to care when you remind them that every change is a change with a contractor. Manager informed me to fill out form, attach original receipts and mail in to receive an 11% rebate. 
White Round Felt Nail-On Furniture Glides for Floor Protection (4-Pack), Buy 72 x 72 in. I will never buy from them again. It is my favorite place to go for home improvement products. AS a customer, as a business owner, I feel like Menards is one of the most difficult companies to do business with. But I printed out Menards prices and took them in and said I'd like to buy local but if they can't match it I'm going to drive out to Ohio to buy it. I will no longer support such a company that does not value their customers! I don't like that they made an inexpensive error and blamed me for it. If I could give them a 5 star (negative) review that's what would give them. fireplace surrounds mantels And since this is the first rebate I haven't gotten, that excuse doesn't work. They do not follow through and check with the vendor without a call. It's the Biggest racket going on a new way to take your money. The sales associates will help me find items even if they are not in their department. To go ** myself. Basically he was trying to blow me off and offered no type of resolve and that all he could do is reorder and he could not give me a lead time on how long this would take, I then asked for the General manager's name and that he should try calling him that night and explain the situation and see if he could do something about this and have him call me first thing in the morning on 11-28-17. When going to Menards the rebate system is what brings me to this store, but I will not be using my card there anymore. Their "premium lumber" is not so "premium", it's crap. 
Depth: The distance from the opening of your fireplace to the back wall of the firebox. ). You try to track or call anyone and no personnel at store can answer any questions for you, and the number to call is the credit card company that deals with your bill only. Menards - Lansing offers the following services: Hardware & home improvement stores. To learn more about cookies and how you can manage them have a look at our. Instead, they generate heat and show a realistic image of burning wood or rocks. Automatic shutoff that turns the unit off after a set time period. Inserts come in three fuel options: With gas fireplace inserts, you have two installation options: To get the authentic look, feel and sound of a traditional fireplace, wood-burning fireplace inserts are ideal. Aisha Green Shower Curtain By Justina Blakeney, Buy Cosori 6 Trays Premium Stainless Steel Food Dehydrator with Mesh Screen and Fruit Roll Sheet KAAPFDCSNUS0003, Buy Rust-Oleum Professional 15 oz. kit cabinets floors mantle fireplace railing tairs cabs match should oak cherry ths gardenweb I will not recommend, buy, or visit again!!! After 5 more days they actually called and said that I would have to reapply and start all over. Buyer Beware! At the lumber desk I was given directions to where my lumber was stored. Save energy: When you use a fireplace insert, less heat escapes through the chimney and is recirculated back into the room. The National Fire Protection Association recommends cleaning a fireplace at least once every year. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. I had an issue with my order that I had delivered and after talking to several people, who all tried to help - from customer service, to contractors desk, to delivery, to cashier, I was directed to Megan at the front of the West Fargo Store. I deal with clients every day and no we are not perfect here either, but we do understand that if it is not something the customer did to cause the problem we fix it without question and do what we need to do to make the experience better. fireplace infrared electric sheridan muskoka mobile lowes grey glf flame devin rona They don't not have a customer service number. He went right to the wood that I had purchased and pulled the 16 footers out, carried them to the saw, cut the boards in half then loaded them into my car for me. My money spends elsewhere that doesnt have acceptable amount of breakage. Been 6 months have yet to receive the rebate. The bulbs were just placed in an envelope. I called the Saginaw Menards where I purchased them, the Manager said "Let me go measure what we have. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company. A fireplace insert is an enclosed box that fits inside of your fireplace. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. They told me that I failed to answer a correspondence from them asking me for my physical address. The part that really upsets me is the lying. Tried to return it and was told it was out of their return window so couldn't return it for a refund (paid cash for both appliances). Customer service responded by informing me that requests for information would only delay the rebate. I had to respond back. We put our customs first and respect your time. Tip: Install a chimney liner before you use your wood-burning fireplace insert to help ensure safety. 2. I informed the service rep that form #4700 was submitted at the same time as several others and all the rebates were issued with the exception of #4700. You can do better with Lowe's or Home Depot free and competent delivery. We have gotten all the rebates but the biggest one we turned in. loctite salesi each landscape block adhesive 10 oz filasi 199 ooc sale j each crestone straight retaining wall block nominal size concrete sale each lakewood retaining wall block nominal size concrete flux 298 sale each lakewood xl retaining wall block nominal size concrete sale each large tumbled belgian freestanding wall block nominal size concrete everyday low price 5.49 mail-in rebate final price each clifton retaining wall block aliisi 248 sale each tumbled catalina freestanding wall block nominal size concrete sale u cach tumbled catalina pillar block nominal size concrete nominal size concrete available in 4 colors - choose your color or mix & match! I have been a VERY LOYAL customer to Menards for years and have had great credit standing with them as well. Nope, wrong items were sent out "special order" so to return it's a 25% restock fee after I corrected their mistake and was still sent the wrong item. No box and anything to keep them from breaking. I understand lumber does weather over time and is unpredictable, but 5 months later?? Buyer beware if you purchase from this chain, you will not get a refund if the item comes with a manufacturer's warranty. She called back to inform me she had measured what they have in stock and they measured 7-1/2 to 7-3/4. Unsubscribe at any time. When I drove to where my smart side boards was supposed to be stored I couldn't see them. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. My issue is with the Menards credit card as provided by Capital One. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. For more information, check us out at adiskacontracting.com. Prevent air leaks: Even when the chimney flue is closed, warm air can still escape through the fireplace in cooler months. Thanks for considering us. They insulate themselves from their customers and the delivery company in such a way that there seems to be no way of getting any real accountability from them as a company. Fireplace inserts are not one-size-fits-all. I called the local Menards and was told there were 3 possible explanations: 1. We don't feel this is the customer service us or anyone else should be receiving. Oxygen depletion system that turns off the insert if oxygen levels fall to dangerously low levels due to carbon monoxide buildup. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. "All bricks have some variance." Licensed by the state of Michigan and insured, we complete projects in an honest and timely manner, always putting our customers first. A day later another service rep contacted me and offered to help. Isn't that stealing? I just sent another email requesting a call or manager to resolve this.
